Technical Application Manager

About the job

Itecor is an international digital transformation consulting company headquartered in Switzerland. Our consultants face the daily challenge of working on projects for prestigious clients from the technology, banking and financial sectors as well as the public sector, education, and fast-moving consumer goods. Through our communities of practice, we support them to become the best in their field. Being close to our clients, providing high value-added services, embodying applied innovation – together with our consultants: this is our DNA. If it is important for you to work for a company committed to respect, quality and service, with a human-centred approach, aware of its social responsibility, we would like to meet you: join a community that values knowledge, shows boldness and will inspire you.

To strengthen our team of digital solutions experts in Lausanne, we are recruiting a

Technical Application Manager

If you are passionate about project management, constantly seeking to learn and enhance your skills, then you are the one we are looking for! You will be part of our team of experts and involved in challenging projects.

Your role

Your role is to contribute to the product/application lifecycle to ensure their security, efficiency and effectiveness of the information system in place. You supervise operations and provide support for these products/applications to guarantee agreed security and quality.

As part of projects or the adaptive maintenance plan, you also participate in the analysis, configuration and coding of application software components in compliance with desired evolutions, standards and procedures.

• Plan, anticipate and manage the annual maintenance plan for the applications/platforms under your responsibility: corrective maintenance of applications and technical roadmaps related to applications.
• Comply with the operating and usage rules of the IS in accordance with business standards and in line with defined service contracts.
• Be responsible for the documentation (scoping note, specifications, procedure guide…) of the applications.
• Participate in controlling the full costs of product-services/applications.
• Keep the application and technical mapping of your applications up to date.
• Participate in product/application implementation projects.
• Design, develop and deploy new versions (releases) of products/applications.
• Represent the business or project owners during the daily operation of systems.
• Participate in the development of operating and usage rules for products/applications.
• Carry out actions and processes for the day-to-day management of the information system in all its dimensions (assistance, incident management, service quality, contracts, satisfaction, training…).
• Ensure the implementation of monitoring for your products/services.
• Supervise operations and guarantee the maintenance of operational quality through appropriate actions.
• Provide support for your products/applications.

Your knowledge

• Bachelor’s or Master’s degree in computer science or equivalent (HES, EPF, …).
• Experience in managing information systems work, project management, application management and support.
• Expertise in service continuity (management of service interruptions, incidents and problems according to ITIL processes).
• Knowledge in application design, development and system integration.
• Ability to analyse the impact of functional/technical changes on users.
• Ability to install software components and verify that the capabilities of integrated systems and their efficiency meet specifications.
• Proficiency with Maven, Jenkins, Sonar, Jira tools and Tomcat, Kubernetes, Ansible, GIT systems.
• Mastery of relational database management systems, including Oracle; proficiency in SQL language.
• Knowledge of testing methodologies and management tools.
• Excellent written and oral skills in French.
• Intermediate or advanced level of English.

What we offer

• Be part of a multinational and diverse company with offices in Switzerland, France, Macedonia, Mexico and Spain.
• Benefit from our knowledge management through a wide range of skills and advice.
• Develop personally and professionally.
• Enjoy a friendly and respectful working environment.
• Take part in regular and entertaining internal events to encourage exchanges.
• Dare to be yourself, show personal commitment and responsibility, gain mutual respect, open-mindedness and unforgettable memories.
• Sponsor new employees and be rewarded.

itecor, trusted advisor for your digital transformation

Itecor is an independent and solid company that has developed with respect for its human and societal values since its creation in 1992. Today, Itecor International SA employs more than 220 collaborators in 8 different offices worldwide (Vevey, Geneva, Zurich, Paris, Barcelona, Skopje, Mexico, Durango), and offers services based on three pillars: governance and service management, digital solutions and quality assurance-testing. Local and cross-functional teams build quality, lasting relationships with their clients.

We look forward to receiving your application.

Please note that only selected candidates will receive a response. We thank you for your understanding.