Clerk Passport Office

About the job

100 %

from 1 January 2027 or by arrangement

Your responsibility :

• Empathetic and professional advice as well as reception of our customers at the counter and on the telephone
• Careful processing of identity card applications
• Verification and recording of biometric data as well as independent issuance of emergency passports
• Independent checking and processing of online applications
• Efficient handling of incoming emails and mail processing
• Handling all other administrative tasks as they arise
• Responsible debt collection and cash management
• Handing over ordered identity documents

Your background :

• Completed commercial training (EFZ) or an equivalent qualification
• Flawless German in spoken and written form
• Experience in customer contact is an advantage
• Independent, structured and flexible way of working
• Good PC skills, especially in MS Office and common office applications

For questions about the position

Nicole Schweizer
Head of Passport Office
061 552 58 55
nicole.schweizer@bl.ch

General Secretariat

The General Secretariat of the Security Directorate with its around 53 employees is the staff unit of the head of the Security Directorate and acts as a coordination and control unit for the entire directorate. It is divided into the following departments: Family, Integration and Services; Support; Business Management; Human Resources; Legislation; Communication; Swisslos Fund and Supervision KESB/SchK.

Do you recognise yourself here?

Does your smile brighten even the most stressful working day? Can you tell the difference between a biometric passport photo and a holiday selfie at a glance? Then we are looking for you for our locations in Liestal and Basel!