Clerk Service Administration

About the job

Since its founding in 1924, STIEBEL ELTRON has been at the forefront of the times and is a leading company in the field of energy-efficient heat pumps. In a dynamic environment, we develop high-tech products and pave the way to a sustainable future.

At our headquarters in Lupfig AG, we are looking for a

Clerk Service Administration (80 - 100%)

Do you have an eye for detail? Is focused work a matter of course for you? Do you enjoy customer contact? We have the right position for you! In a young and lively team, you will take over the invoicing of our service calls. You create service contracts and are the contact person for our customers. In addition, you handle incoming complaints and look for the optimal solution for all parties. Teamwork is the order of the day!

This is what you will do with us

• Your main task is the routine invoicing of our service calls
• You maintain daily customer contact professionally and service-oriented – both in German and French
• You check and correct the reports of our service technicians and partners
• The handling of written and telephone complaints is your responsibility
• You create service subscriptions for our customers and advise them on questions
• You keep customer data in our IT systems up to date at all times

What you bring with you

• You have a commercial education (EFZ, business school or similar), professional experience in a similar position is an advantage
• French mandatory, confident German skills
• Numbers and data are your passion
• You work precisely and reliably
• You count your communicative nature among your great strengths
• You are open and communicative

What makes us unique

• Employees come first! You can expect generous social benefits
• Unmistakable! Experience the refreshing spirit in our attractive company headquarters
• Balance is a must! Enjoy the advantages of our work-life balance
• Uncomplicated! We meet at eye level and appreciate your input

Do you fit with us?

Daria Staub, HR Specialist, looks forward to your online application with photo. Simply fill out our application form , upload files and send!

Thank you for your interest and hopefully see you soon!