Olten
Sales Support Staff (m/f/d)
- 19 September 2026
- 80 – 100%
- Permanent position
- German (Fluent), French (Fluent)
- Olten
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Sales Support Staff (m/f/d)
Our Rocken partner has been developing innovative access solutions that combine security and comfort for over 150 years. As a family business with clear values, it focuses on durability, thoughtful functionality, and high manufacturing quality. The portfolio ranges from mechanical and electronic locking systems to fittings and door automation to smart cloud solutions. Whether in healthcare, public buildings, hotels, or industry – the products provide access and make everyday life easier. The company combines traditional craftsmanship with digital innovation and approaches solutions holistically. Flat hierarchies, independent working, and a strong team spirit characterise the working day. Are you ready to start with an established technology leader with genuine scope for creativity? Then our Rocken partner looks forward to your application.Role:
In this role, you contribute your expertise in sales support to enable customers to have secure and comfortable access solutions. You ensure that individual requirements around the door are understood and translated into suitable solutions with locks, fittings, and access systems. You work with the latest technology and help to combine craftsmanship, design, and customer service into a seamless overall solution. You support sales processes from inquiry to implementation and ensure that all parties are professionally informed and cared for at all times. With your commitment, you make an important contribution to the continuous development of high-quality access solutions.
Responsibilities:
- You independently prepare calculations, offers, and order confirmations
- In this role, you process orders transmitted via interface and invoice orders
- As sales support staff, you prepare credit notes and clarify internal orders with the involved departments
- You advise and support sales agents, specialist dealers, system partners, and processors
- In this role, you continuously coordinate pending orders with production planning/PPS and suppliers
- As sales support staff, you receive returns and complaints and maintain the master data of existing products in proAlpha
Qualifications:
- You have a commercial education with an affinity for technology or vice versa
- You are technically skilled and enjoy working with people
- You speak German and are proficient in French, preferably both spoken and written
- You have experience in internal sales or customer service
- Ideally, you have product knowledge in the area of locks, fittings, and access systems
- You work independently and precisely and have an excellent sales flair
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Olten
Contact
Tim Brandtner,
+41766817737
