Head of Social Services Administration (80 - 100%)

In this newly created role, you will take charge of our secretariat and actively shape its further development. Together with your team, you will ensure efficient processes, high service quality, and a modern, digital administration.

• You lead and develop our secretariat with 3 – 4 employees and one apprentice
• You ensure efficient processes and professional administration
• You optimise processes, drive digitalisation forward, and contribute new ideas
• You ensure high quality in case administration, documentation, and correspondence
• You coordinate collaboration with internal and external partners and support social workers in administrative matters
• You organise the meeting management of the social authority and engage in exciting projects

• Commercial training or equivalent qualification, preferably with experience in public administration
• Several years of professional experience in a secretarial or administrative role in social services
• Sound knowledge of administrative processes in social services
• Accounting knowledge is an advantage
• Enjoy tackling change and further developing processes
• A respectful leadership style, decisiveness, and organisational talent
• Structured and solution-oriented working method as well as strong communication and teamwork skills
• Good IT skills (MS Office and ideally CMI, Tutoris, and FIS)
• Empathy and understanding for people in challenging life situations

• A newly created key position with plenty of scope for design and responsibility
• The opportunity to actively shape Social Services and achieve sustainable improvements
• A committed team and a respectful leadership culture
• Modern working conditions, flexible working arrangements, and attractive training opportunities
• An innovative municipality that promotes personal responsibility, collaboration, and personal development