SIBIRGroup AG
Spreitenbach
Clerk in Dispatch 100%
- 01 September 2026
- 40 – 100%
- Permanent position
- German (Fluent)
About the job
The SIBIRGroup pursues a contemporary strategy and offers a comprehensive product range as well as an all-brand repair service for kitchen and laundry rooms - all from a single source and nationwide throughout Switzerland.To strengthen our team at the headquarters in Spreitenbach, we are looking immediately or by arrangement for a reliable and responsible person as a Clerk in Dispatch.
Your tasks
- Receiving and processing repair reports (by phone and digitally)
- Recording and handling customer orders as well as preparing replacement offers
- Planning and coordinating the assignments of service technicians and installation technicians
- Appointment scheduling and customer notification in case of changes
- Telephone advice on products, accessories and services
- Processing and invoicing of work reports as well as handling of credit notes
- Monitoring open orders and general administrative tasks
- Maintaining customer data and supporting the customer centre as needed
Your profile
- Completed commercial training with technical understanding or technical training with a commercial background
- Several years of experience in a comparable position is an advantage
- Very good German skills in spoken and written form; knowledge of Italian is an advantage
- Confident handling of ERP systems and MS Office
- Organisational talent, resilience and enjoyment of customer contact
We offer
- A broad range of tasks in an environment where you can grow and develop
- A collegial collaboration, short communication channels with a lot of hands-on mentality
- Modern office in a central location with free parking and a bus stop directly in front of the building
- Various other benefits and discounts
Are you ready to become a SIBIRian?
Submit your application documents directly online - we are excited!
Do you have questions?
Call Sabrina Senn, HR Generalist, at +41 44 755 73 16.
We look forward to meeting you.
