Customer Relations Agent Apprenticeship with Federal VET Diploma

Thanks to more than 2,200 employees, we are a key player in mobility in the Geneva region, working daily in the service of the community.
In order to improve the daily life of as many people as possible, we are constantly developing.

That is why at Geneva Public Transport, we rely on our talents and why not soon on you?

We offer you the opportunity to complete your training by providing:

• an innovative environment,
• targeted support,
• attractive social conditions.

As part of the development of the Marketing, Sales and Communication department, we are offering a position for an:

Customer Relations Agent Apprenticeship with Federal VET Diploma

Your mission

By becoming a customer relations apprentice, you will ensure the link between tpg and the customers.

During the three years of apprenticeship, you will work in different departments such as our sales agencies and our customer relations service.

Your activities

• writing personalised emails and letters to our customers,
• handling telephone enquiries,
• conducting satisfaction surveys with our customers,
• selling travel tickets in our agencies, advising and informing customers.

Your profile

• completed compulsory schooling,
• a strong interest in the transport sector and human contact,
• good writing skills and a good level of French,
• a good foundation in English (level A2 to B1),
• a sense of responsibility and confidentiality,
• enjoy helping others.

Are you interested?

You are invited to send us your complete application file including a cover letter, your CV, school reports from the last three years, an EVA test and any internship certificates you have.

We strive to minimise our environmental impact, which is why we only accept complete applications submitted via our recruitment platform.