IT Coordinator and Technical Lead (m/f) 80-100%, Bern-Zurich

About the job

With over 600 employees, Centre Patronal is a service company serving businesses and the private sector. It offers services particularly in the areas of social insurance, occupational pension schemes, legal and business consulting, as well as education and training.

As part of our expansion in the German-speaking part of Switzerland, we are strengthening our IT presence at the Bern and Zurich locations. As part of our IT Operations team based in Paudex, you will be the central contact person for around 100 employees. Through your regular presence at both locations, you will support them in their daily work and independently ensure practical IT support on site, as IT Coordinator & Technical Lead (m/f).

Your tasks

• First point of contact for IT concerns of employees at the Bern and Zurich locations; ensuring technical support as well as coordinating requests that require the involvement of the IT team at the headquarters in Paudex
• Responsibility for the management and smooth operation of the IT infrastructure, network components, and WLAN connections
• Management of external domains and occasional support of customers on IT topics
• Technical support for conducting webinars and using the recording studio
• Accompanying new employees during their IT onboarding, from providing work equipment to raising awareness in the area of cybersecurity
• Maintenance and updating of technical documentation as well as creation of user manuals in German
• Participation in hardware and software rollouts as well as planned maintenance of the IT infrastructure
• Contact person for departments regarding their applications; recording and analysing development needs, supporting users in the use of applications, and ensuring coordination with the teams in Paudex for optimal processing

Your profile

• Completed training as an IT specialist EFZ, degree from a Higher Technical School (HF), Bachelor FH in Computer Science or equivalent qualification
• At least 5 years of professional experience in the IT field or in a comparable role, with proven ability to work independently and responsibly on site, ideally in a multilingual environment
• Experience in a broadly based IT environment (SME, decentralised location or independent branch) as well as involvement in IT migration, merger or integration projects is an advantage
• Excellent German skills (C1-C2) as well as very good knowledge of English or French (B2-C1). French skills are an additional advantage
• Sound knowledge of Windows, Microsoft 365, Intune, and network infrastructures
• Strong awareness of cybersecurity issues; experience in webinars or a recording studio is an advantage
• Structured, independent and flexible personality.

Your benefits with us

• Flexibility: flexible working hours, home office as well as the possibility to acquire up to two additional weeks of holiday per year
• Development: diverse professional development opportunities as well as preferential conditions for further training at Romandie Formation, the training institute of Centre Patronal
• Attractive employment conditions and social benefits: financial contribution to health insurance as well as first-class occupational pension provision

Learn more about our employment conditions and benefits at https://www.centrepatronal.ch/cp/carriere/

Laetitia Dupré (Talent Attraction & Development Specialist) looks forward to receiving your complete application documents (CV, references and diplomas) via our platform and is happy to answer any questions you may have at 031 307 32 12 .

For this position, we prefer direct applications. We kindly ask recruitment agencies not to send us application dossiers.