Business Informatics Specialist / Project Manager Customer Contacts & Sales (m/f/d) – Focus on the German-speaking Swiss Market

About the job

Are you tech-savvy, customer-oriented and looking for an exciting challenge in an innovative company? Then strengthen our committed team at CSE IT Solutions AG in the beautiful Bernese Seeland!

Who we are

We develop web-based solutions for school administration as well as the administration of supplementary childcare facilities. In addition to the software, we offer comprehensive services such as support, consulting, sales and project management, and this is exactly where you come in!

Purpose of the position

• Building and maintaining long-term customer relationships in the German-speaking Swiss region
• Expanding and developing new market segments in the German-speaking Swiss region
• Increasing brand awareness and
• Market presence, project management and customer support

Tasks & Responsibilities

• Project management in the areas of customer support, sales and product development (from analysis to implementation)
• Consulting, support and training of our customers by phone, online and on site
• Analysis of market and customer needs, preparation of offers, order processing and derivation of measures for market development
• Development and presentation of marketing and sales concepts (including digital campaigns)
• Organisation and execution of customer visits: presentation of news, technical advice, needs assessment
• Maintenance and expansion of the customer base: building long-term partnerships
• Event organisation: planning, coordination and active participation in trade fairs, conferences and customer events
• Technical analyses and various developments

Requirements

Professional

• Completed studies in business informatics, business administration, marketing or comparable qualification
• Experience in project management and technically oriented marketing/sales
• Good knowledge of analysis and presentation techniques (e.g. PowerPoint, data visualisation)
• Understanding of IT development and digital processes
• Experience in event and campaign management is an advantage
• Native Swiss German speaker, good knowledge of French
• Confident handling of MS Office and common IT devices (PC, smartphone etc.)

Personal

• High communication skills and enjoyment in dealing with people
• Friendly, positive and convincing manner
• Flexible, persistent and solution-oriented
• Willingness to travel within Switzerland
• Independent and team-oriented

 Framework conditions

• Workplace: Aarberg with regular travel within Switzerland
• Direct collaboration with management, marketing and development
• Opportunity to actively shape and strategically expand the German market

What we offer you

• Exciting and varied tasks in a modern working environment
• Development opportunities
• A dynamic, motivated team working together on innovative solutions
• Attractive working conditions: 5 weeks holiday, 40-hour week with flexible working hours, half-fare travelcard, free morning snack, table tennis table, etc., home office options, modern, accessible offices with lift, electric charging stations & free parking at the Leimerepark .

Our employees are our most valuable asset, which is why we place great importance on a respectful and motivating working environment.

Have you noticed? Our logo in this job advertisement looks different from the one on our website. The reason: We have completely revised our entire brand appearance and are already giving you a small preview of our future!