Basel
IT Operations & Infrastructure Engineer (m/f/d)
- 11 November 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- 4001 Basel
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
IT Operations & Infrastructure Engineer (m/f/d)
Salary - CHF88,000 - 112,000An established company operates in the technology sector. As an experienced recruitment partner in this industry, we know the most exciting employers. If you want to learn more about the company and the position, apply now.
Role:
Varied IT landscapes, different customer requirements, and a broad technology spectrum shape your daily work. You ensure the reliable operation of Windows-based infrastructures, support users and technical contacts with challenges, and continuously develop existing environments. Depending on your professional focus, you can engage in projects or specialise in certain technologies.
Responsibilities:
IT support and troubleshooting: You handle technical requests and faults in 1st and 2nd level support and ensure structured and customer-oriented processing
System administration: You manage Windows-based customer infrastructures and work with technologies such as Windows Server, Exchange, and Remote Desktop Services
Virtualisation: You support the operation of server and desktop virtualisations, for example with VMware vSphere and Citrix XenDesktop or NetScaler
Network and infrastructure: You work with various network components and solutions, including those from Cisco, Ruckus, or Barracuda
Maintenance and operation: You perform regular maintenance work and take care of antivirus, storage, and other infrastructure components
Analysis and solution development: You investigate technical problems, identify causes, and develop sustainable solutions for known and new challenges
Customer support: You competently record concerns, communicate clearly, and assist with technical questions
Projects and specialisation: Depending on your experience, you take on tasks in customer projects or deepen your knowledge in selected products and technologies
Qualifications:
Completed training as an IT specialist EFZ or an equivalent qualification
Practical experience in IT support, system administration, or operation of customer infrastructures
Good knowledge of the Microsoft environment, especially Windows Server
Experience with at least one of the following areas: VMware vSphere, Citrix XenDesktop, NetScaler, or network technologies
Ideally knowledge of Exchange, RDS, antivirus, and storage
Experience with network products from Cisco, Ruckus, or Barracuda is an advantage
Broad interest in IT infrastructures and enjoyment in continuously expanding your expertise
Independent and structured working style as well as a strong team orientation
High commitment, flexibility, and motivation to develop professionally
Very good German skills in spoken and written form as well as good English skills for technical research and customer communication
Benefits:
- Flexible working hours
- Above-average holidays and days off
- Attractive training and development opportunities
- Comfortable office with modern infrastructure
- Experienced and dynamic team
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Basel
Contact
Marco Alvarado,
+41443852147
