Intrum is the leading company for credit management services both in Switzerland and worldwide. We have been present in Switzerland for more than 45 years and are serving more than 7,500 satisfied customers from a wide range of industries. Our products are ranging from financial and solvency reports, to debt collection, through to payment guarantees and debt purchasing. Intrum is active in 24 countries across Europe.

Key information

19 reviews

I wouldn't recommend it

1.0

  • Salary and benefits
    1.0
  • Management style
    1.0
  • Working atmosphere
    2.0
  • Career opportunities
    2.0
Current employeePermanent position

23 April 2026

This works well in the company

The application process was well-structured and professionally organized. My start at the company went just as smoothly.

This could be improved

I have been with the company for several years and have gained valuable professional insights. The tasks were varied and generally offered opportunities for growth. The work atmosphere was positive at first, but it has changed significantly over time. In particular, I increasingly found internal communication to be lacking in transparency and, at times, contradictory. Decisions were not always explained in a way that was easy to understand. The application process was structured and professionally organized. My onboarding into the company went accordingly well. I see room for improvement primarily in the areas of leadership and communication. In my view, a clearer, more consistent approach, along with an open attitude toward feedback, would contribute significantly to a better work environment.

Translated from German

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No strategy in management

Former employee

15 November 2018

Apart from saving there is no strategy at GL, today like this, tomorrow different. Since little has been invested for years, internal systems are often outdated. In addition, there was no proper planning, so that savings are now being made on employees and internal events - the main thing is that the bonus is right at the top. The building is also outdated. The employees are treated as numbers, and some people are currently being dismissed. At the same time, however, we were obliged to work overtime every year. Positive is the cohesion in the teams, and the support of TL.

Translated from German

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Good working atmosphere and helpful colleagues

Current employee

05 November 2018

There is a good atmosphere and the colleagues support each other. Due to the ideal size of the company, people know each other, which has a positive effect on the climate. There are always exciting challenges and new tasks. I find the many different events (Christmas dinner, barbecue, B2Run, etc.) very positive.

Translated from German

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Tips & Guidelines

When responding to a review, please:

  • React promptly and professionally, without anger
  • Thank all reviewers, even for negative feedback, and show empathy
  • Offer help and solutions, taking responsibility for any issues
  • Share your perspective if you disagree

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Overall ratings

3.2
Based on 19 reviews
5 stars26%4 stars26%3 stars5%2 stars26%1 star16%
  • Management style
    1.0
  • Salary and benefits
    1.0
  • Career opportunities
    2.0
  • Working atmosphere
    2.0

Review this company