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Fust | Swiss Household Services AG

Fust ist mit rund 140 Verkaufsstellen in der ganzen Schweiz der führende Anbieter von Elektrohaushaltgeräten und Multimedia und gehört zu den zehn grössten Detailhandelsunternehmen der Schweiz. Unsere Service-Organisation bietet umfassende Dienstleistungen rund um den Kauf der Produkte, wie Heimlieferung, Installation und Reparaturservice. Weitere Standbeine von Fust sind die Planung und der Bau von Küchen und Badezimmern, auch speziell bei Umbauten und Renovationen. Dazu bieten wir ebenfalls Bauleitungskompetenz aus einer Hand für Umbauten, Renovationen und Neubauten in der ganzen Schweiz an. Als selbständig geführte Tochtergesellschaft der Coop-Gruppe bearbeitet Fust den Schweizer Markt seit bald 60 Jahren erfolgreich. Rund 2 000 motivierte und initiative Mitarbeitende in zahlreichen Berufsgattungen sorgen täglich für einen perfekten Kundenservice unter dem Motto „Zuhause läufts“. Kompetentes und eigenverantwortliches Handeln sowie Leistungsbereitschaft, Zuverlässigkeit und Freundlichkeit zeichnen unsere Mitarbeitenden aus. Sie partizipieren dank unserem fortschrittlichen und leistungsabhängigen Entlohnungssystem auch am Erfolg unseres Unternehmens. Im Jahr 2024 verteidigte Fust seine starke Marktposition und erwirtschaftete einen Netto-Erlös von CHF 943 Mio.

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46 reviews

A dynamic and pleasant work environment

5.0

  • Salary and benefits
    4.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Current employeePermanent position

26 March 2026

This works well in the company

The company offers a generally pleasant work environment with a good atmosphere among colleagues, which fosters mutual support and collaboration. The assignments are varied and allow you to develop your skills, particularly in the field. The company also offers a certain degree of flexibility in how work is organized, which is appreciated. In addition, the tools provided allow tasks to be performed efficiently, and teams are generally available when needed. The work environment is dynamic, with supportive and engaged teams. Collaboration among colleagues is very positive.

This could be improved

Certain aspects could be improved to optimize the work environment. Sometimes there is too much information and too many instructions being communicated, which can make the work less clear and harder to organize. More focused and simplified communication would help clarify priorities and improve daily efficiency. More regular recognition of work accomplished, as well as opportunities for professional growth, would be appreciated and would help boost employee motivation.

Translated from French

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Great employer Helpful and fair

4.0

  • Salary and benefits
    4.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    4.0
Current employeePermanent position

31 October 2025

This works well in the company

Very competent superiors. Always helpful and patient with new employees.

This could be improved

So far, no potential for improvement has been noticed.

Translated from German

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  • Thank all reviewers, even for negative feedback, and show empathy
  • Offer help and solutions, taking responsibility for any issues
  • Share your perspective if you disagree

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Very good company and

4.0

  • Salary and benefits
    4.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    4.0
Current employeePermanent position

01 July 2025

This works well in the company

Top sales and management methods, very good general atmosphere. Super support from superiors. Very interesting employee benefits with the Coop. Correct remuneration.

This could be improved

Unintuitive software, not very functional, lots of manipulations to do for not much. Too much paperwork, not modern. Very, very average after-sales service management.

Translated from French

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Comment this review

Tips & Guidelines

When responding to a review, please:

  • React promptly and professionally, without anger
  • Thank all reviewers, even for negative feedback, and show empathy
  • Offer help and solutions, taking responsibility for any issues
  • Share your perspective if you disagree

More details in our guidelines.

2000 characters maximum

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By submitting this form, you confirm that you have read and agree with our Terms of Use and Privacy Policies.

Overall ratings

3.8
Based on 46 reviews
5 stars57%4 stars15%3 stars2%2 stars4%1 star22%
  • Management style
    4.1
  • Salary and benefits
    4.0
  • Career opportunities
    3.9
  • Working atmosphere
    4.4

Review this company