Fust | Swiss Household Services AG

49 reviews

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Fust—is that your new employer?

5.0

  • Salary and benefits
    5.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Current employeePermanent position

30 April 2026

This works well in the company

A very fair employer, offering good benefits and wages, as well as clear, open, and transparent communication.

This could be improved

The unique four-month training program is likely to last just a little longer

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Flexible work hours

4.0

  • Salary and benefits
    5.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
Current employeePermanent position

27 April 2026

This works well in the company

I currently work at Fust, and my experience has been very positive. I particularly appreciate the positive work atmosphere and strong team spirit—colleagues support one another, and you’re quickly integrated into the team. Work processes are clearly structured, which makes day-to-day tasks much easier. Managers are also approachable and willing to listen, which contributes to a pleasant work environment. In addition, Fust offers good opportunities for professional development, particularly through product training and practical experience in day-to-day work. Collaborating with suppliers helps ensure that we always stay up to date with the latest industry developments. Overall, Fust is a reliable employer that offers a stable and motivating work environment.

This could be improved

In my view, there are no significant drawbacks. The work environment is very positive overall, with good organization, effective communication, and a strong team spirit. Processes run smoothly, and the working conditions allow for efficient and pleasant work. Of course, as in any company, there are minor areas for improvement, but nothing significant or problematic. Overall, I am very satisfied and see no real negative aspects.

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good interpersonal skills

5.0

  • Salary and benefits
    5.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Current employeePermanent position

10 April 2026

This works well in the company

Training and support. The company supports us in the various career development projects we wish to pursue.

This could be improved

I have nothing else to add; I didn't expect the training to be this good—everything went very smoothly.

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A dynamic and pleasant work environment

5.0

  • Salary and benefits
    4.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Current employeePermanent position

26 March 2026

This works well in the company

The company offers a generally pleasant work environment with a good atmosphere among colleagues, which fosters mutual support and collaboration. The assignments are varied and allow you to develop your skills, particularly in the field. The company also offers a certain degree of flexibility in how work is organized, which is appreciated. In addition, the tools provided allow tasks to be performed efficiently, and teams are generally available when needed. The work environment is dynamic, with supportive and engaged teams. Collaboration among colleagues is very positive.

This could be improved

Certain aspects could be improved to optimize the work environment. Sometimes there is too much information and too many instructions being communicated, which can make the work less clear and harder to organize. More focused and simplified communication would help clarify priorities and improve daily efficiency. More regular recognition of work accomplished, as well as opportunities for professional growth, would be appreciated and would help boost employee motivation.

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Great employer Helpful and fair

4.0

  • Salary and benefits
    4.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    4.0
Current employeePermanent position

31 October 2025

This works well in the company

Very competent superiors. Always helpful and patient with new employees.

This could be improved

So far, no potential for improvement has been noticed.

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Very good company and

4.0

  • Salary and benefits
    4.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    4.0
Current employeePermanent position

01 July 2025

This works well in the company

Top sales and management methods, very good general atmosphere. Super support from superiors. Very interesting employee benefits with the Coop. Correct remuneration.

This could be improved

Unintuitive software, not very functional, lots of manipulations to do for not much. Too much paperwork, not modern. Very, very average after-sales service management.

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Very friendly colleagues and very free in working hours

5.0

  • Salary and benefits
    4.0
  • Management style
    4.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Current employeePermanent position

24 June 2025

This works well in the company

The number of satisfied customers is constantly increasing We are there for our customers in all matters! Punctual wages

This could be improved

Very good induction A lot of school but it's worth it Super many opportunities

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Flexible working hours and appreciation

5.0

  • Salary and benefits
    5.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Current employeePermanent position

28 May 2025

This works well in the company

Fairness, appreciation, flexibility, team spirit, opportunities

This could be improved

- The company is very transparent, I would act a little more closed.

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Good training company

5.0

  • Salary and benefits
    4.0
  • Management style
    4.0
  • Working atmosphere
    4.0
  • Career opportunities
    5.0
Current employeePermanent position

11 March 2025

This works well in the company

Very comprehensive training, lots of information on the various products, good working atmosphere. Good social benefits, company car available on attractive terms.

This could be improved

There's nothing wrong with the company, every employee receives instructions and training and can access online help at any time (training, promotions, procedures to follow ... ) A lot to remember at the beginning and can be difficult to prioritize information to remember.

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Golden times are over

1.0

  • Salary and benefits
    2.0
  • Management style
    1.0
  • Working atmosphere
    3.0
  • Career opportunities
    1.0
Current employeePermanent position

09 January 2025

This works well in the company

The cooperation between the sales staff across branches works relatively well, you need an item from another branch and you can request it by phone or email and it works relatively quickly.

This could be improved

Sales are too limited, instead of getting help from the office, only more obstacles are put in the way. They are happy to wait 1-2 days to answer an email, but the customers are on site and need a solution immediately, we were forbidden to call the office by phone. Discounts on articles are not allowed, very strict guidelines (turnover, GVL, GVL-C) and little to no goodwill towards the customer. There are some internal training courses, but you have to be lucky if your supervisor wants to let you attend them at all. The only training courses I was able to attend were the ones that the RVL scheduled because everyone had to attend and there could be no discussion. The SAP system made everything 10 times more complicated and time-consuming, an error in the system -> ticket creation and the problem can only be tackled again with "good luck" in 2-5 days later. Products are not always cheaper than the competition and if customers ask about the well-known low price guarantee, they all have to be turned away. We no longer have a TP guarantee, which only brings customers into the store for a consultation and then everything is ordered online - why not (cheaper, faster delivery / installation, greater and better goodwill). With the old wage system you could still overlook all these negative points, but with the new wage system the employees of the veteran Fust will jump off one after the other. What a pity...

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Overall ratings

3.9
Based on 49 reviews
5 stars57%4 stars16%3 stars2%2 stars4%1 star20%
  • Management style
    4.2
  • Salary and benefits
    4.0
  • Career opportunities
    3.9
  • Working atmosphere
    4.4

Review this company