Specialist Support and Quality Management Staff (80-100%)

About the job

Combine your expertise with your quality awareness!

Do you want to competently support patients in oxygen supply and at the same time help shape our quality management? Then you are in the right place with us. The Lung League Bern is the competence and advisory centre for lung and breathing in the canton of Bern.

Specialist Support and Quality Management Staff (80-100%)

What you achieve

• You prepare quotations, process orders and contracts, and organise device exchanges as well as device rentals.
• You answer specialist enquiries by phone and provide competent 1st-level support.
• You advise people with lung disease, install therapy devices and instruct them in their use.
• You coordinate appointments with patients and ensure a reliable process.
• You are the contact person for medical practices, home care services and hospitals and are additionally responsible for quality management.

What you bring

• You have a qualification as a certified nursing specialist HF/FH and bring several years of professional experience.
• You have experience in quality management; specialist knowledge of lung diseases is an advantage.
• You communicate confidently in German and well in French.
• You are technically inclined and work proficiently with the MS Office suite.
• You convince with service orientation, communication skills and a very independent way of working.

Why you will feel comfortable with us

• You are part of an established non-profit organisation that makes a decisive difference for many people in Bern.
• We are a appreciative team and maintain an open, dynamic and supportive corporate culture in which you can help shape.
• You take on a varied role with around 60% specialist support for oxygen and around 40% quality management.
• We offer numerous benefits such as discounts, childcare allowances, the possibility of unpaid leave, generous pension fund contributions, half-fare travelcard etc.

Curious?

We look forward to getting to know you!

For professional enquiries:

• Bettina Hobi, Head of Administration

For questions about the application process:

• Alexandra Isenegger, Head of HR