Clerk Service Centre (50%)

About the job

Job Description

The Pallas Clinics specialise in ophthalmology and aesthetics. With over 350 employees at 17 locations, we are one of the leading providers in Switzerland.

Our Service Centre is the central point of contact for our patients. The team coordinates appointments, handles telephone and written enquiries, and ensures competent and reliable care with a strong service orientation.

To strengthen our Service Centre, we are looking from October 2026 until approximately the end of April 2027 for a communicative, service-oriented and reliable personality as

Clerk Service Centre (50%)

Tasks

• Challenging telephone appointment bookings and rescheduling according to internal standards for all our locations
• Telephone support and advice for our patients
• Processing written enquiries by e-mail
• Professional and targeted forwarding of external calls
• Recording and updating patient information
• Handling incoming and outgoing mail
• Other administrative tasks

Job Requirements

• Completed basic training in the medical field (MPA, optician, pharmaceutical assistant, dental assistant or similar) or a customer- and service-related basic training such as retail
• Communicative and service-oriented personality
• Independent, team-capable and resilient personality who remains calm even in hectic times
• Good PC skills
• Very good oral and written knowledge of German. Oral English skills are an advantage
• Willingness to work a Saturday morning shift once a month from 8 am to 12 noon

Job Benefits

• A young, dynamic team with an appreciative and straightforward interaction
• Regular working hours that allow good planning of your daily life
• Attractive employee discounts on our services in the fields of ophthalmology and aesthetics
• A modern workplace in a central location directly at Olten station with optimal public transport connections
• A varied range of tasks with plenty of contact with our patients