Product Quality Manager m/f/d

About the job

Are you a highly motivated, value-conscious and execution-oriented Product Quality Manager? Our team is committed to a zero-defect policy and process excellence to continuously improve our complex measurement systems. Using relevant tools, methods and processes, we act preventively to ensure the best possible quality of our products throughout their entire lifecycle. A real challenge through which you can grow and develop together with us.

Your tasks and responsibilities

• Ensuring product quality according to standards, specifications and customer/regulatory requirements
• Conducting inspections, tests and process-accompanying quality checks (FAI, PVT) on raw materials and finished products
• Handling customer and supplier complaints including fault analyses, 8D reports and corrective actions
• Performing structured root cause analyses (RCA, 5-Why, Ishikawa) and implementing CAPA measures for sustainable error correction
• Developing and implementing quality control and process control methods (MSA, calibration)
• Collaborating with interdisciplinary teams to optimise product design, manufacturing processes and product launches
• Training employees on quality standards, procedures and problem-solving methods
• Documenting quality-relevant activities and supporting internal and external audits including ISO certifications
• Monitoring supplier quality including KPI tracking and risk assessments
• Continuous improvement of quality systems using CIP, QM and LEAN methods
• Analysing and further developing quality indicators (KPI/SPC) to derive optimisation measures

Your profile

You are a team player and know how to inspiringly embody the quality mindset and structured approach, thereby motivating other employees. Your commitment, independence and reliability as well as your enthusiasm to contribute in an exciting, future-oriented and family-like environment will help us move forward together.

• Qualification: Bachelor in Engineering (Electronics, Plastics & Mechanics), Quality Management or related field
• Experience: 4+ years of industry experience, preferably in metrology or manufacturing
• Expertise: Quality management systems (ISO 9001/14001), testing processes and quality methods such as FMEA, PPAP, 8D, SPC and Six Sigma
• Audits & Complaints: Experience in complaint management as well as internal and external audits
• Certificates (advantageous): CQE, Six Sigma Green/Black Belt
• Soft skills: Analytical thinking, problem-solving skills, initiative and sense of responsibility
• IT skills: ERP systems (D365 or similar), quality tools and confident use of MS Office
• Additional advantages: Initial leadership experience, high attention to detail and strong communication skills
• Languages: Very good German skills in spoken and written form as well as good to very good English skills

We offer you

• A varied and interesting range of tasks
• A role in a very collegial, dynamic and family-like environment
• An attractive workplace in the city of Lucerne - easily accessible by public transport or car and nestled between the lake & impressive mountain panorama
• Flexibility in working hours (40-hour week) and at least 25 days of holiday per calendar year
• Support for your further development including assistance with internal and external training
• Additional employee benefits and discounts

Interested? Then we should get to know each other. Ms Pia Requena (HR Business Partner) looks forward to receiving your online application including your salary expectations and is happy to provide further information (+41 41 319 50 38).