Director Support Social Department

Tasks

• You bear overall responsibility for the strategic and operational management as well as the orientation of the Support Social Department (SDS) service division with the specialist departments HR, Finance, IT, Controlling and Infrastructure.
• You are responsible for ensuring and further developing the offers and services of SDS with high service quality based on modern, digital processes.
• You represent the support-specific interests of the Social Department within the city administration (in working groups, projects, etc.).
• You strengthen cooperation with the customers of SDS as well as internal and external stakeholders.
• You lead the members of the SDS management team and promote their further development.
• You are a member of the management of the Social Department and share responsibility for continuous, future-oriented design and development of the Social Department.

Profile

• University or university of applied sciences degree with further training at MAS/CAS level in Public Management and Leadership.
• Several years of management experience at management level in private companies, large organisations or public administrations.
• Practical management knowledge in one or more support areas is an advantage: HR, Finance, IT or Facility Management.
• Strong understanding of the impact of the support areas on the entire Social Department.
• Interest in social issues and working in the social policy environment.
• Extensive experience in project and change management.
• Ability to quickly and comprehensively analyse complex problems and develop holistic solutions.
• High service orientation and implementation strength, strong willingness to shape.

We offer

With your work as Director of Support Services, you support the daily work of all employees in the Social Department. You can expect well-established, professionally competent teams with high commitment and loyalty. As a member of the management of the Social Department, you take responsibility for aligning the municipal and departmental services to future challenges. In addition, you benefit from the attractive employment conditions of the City of Zurich and a workplace in the heart of the city.

About us

With around 2400 employees, the Social Department of the City of Zurich is committed daily to a social Zurich. We are there for everyone and support children, young people and adults in different life situations. We make an important contribution to social cohesion. And we contribute to a high quality of life in the neighbourhoods.

The Support Social Department (SDS) service division consolidates the administrative services of the Social Department. With around 200 employees and in the four business areas HR, Finance, IT as well as Controlling and Infrastructure, SDS ensures the back office for all employees of the SD so that they can dedicate themselves daily to the residents of the City of Zurich.

Interested?

Then we look forward to receiving your online application via the link by Saturday, 5 September 2026 at the latest.

For questions about the job content, Iris Pulfer, Department Secretary SD, iris.pulfer@zuerich.ch, will be happy to assist you.
For questions about the application process, Caroline Zuber, Head of HR KESB, caroline.zuber@zuerich.ch, will be happy to assist you.