Back Office & Order Processing Clerk 100%

About the job

Organisation, customer contact and order processing - here everything comes together.

Do you feel at home in the commercial back office, keep an overview even with several ongoing orders and communicate confidently in German and French?

For our client, we are looking for a service-oriented personality who reliably accompanies orders from purchase to invoicing and acts as an important hub between customers, sales, suppliers and other partners.

WHAT YOU WILL ACHIEVE

• You process and coordinate customer orders from purchase to invoicing
• You create order confirmations as well as interim and final invoices
• You check orders for availability, payment terms, addresses and other relevant information
• You place customer and warehouse orders with various suppliers and monitor product availability
• You check creditor invoices and keep an eye on outstanding customer payments
• You maintain customer, invoice and article master data
• You coordinate leasing enquiries in cooperation with banks and sales
• You prepare export invoices and the associated documents if required
• You support internal contacts with questions about the CRM system
• You regularly liaise with customers, suppliers and internal departments
• If necessary, you take on additional organisational and administrative tasks and support internal administration as a deputy

WHAT YOU BRING

• Completed commercial training or a comparable qualification
• Professional experience in back office, order processing, internal sales or a comparable commercial function
• Very good German skills, spoken and written
• Confident French skills, spoken and written - mandatory
• Italian and/or English skills are an additional plus
• Confident handling of Microsoft Office
• Experience with Salesforce or a comparable CRM system is an advantage
• Independent, structured and very precise way of working
• Strong customer and service orientation
• Organisational talent and enjoyment of a versatile hub function
• A pragmatic personality who keeps an overview even in a lively daily business and likes to get involved

Do you appreciate a role where organisation, customer contact and personal responsibility come together?

Then we look forward to getting to know you.