Winterthur
Exchange Engineer
- 11 November 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- Winterthur
About the job
Exchange, M365 and Collaboration are your passion? Then bring your ideas to us, actively shape modern workplace services and take on responsibility in an agile environment with direct impact.Exchange Engineer
We are looking for you for this
As reinforcement for our agile, self-organised product team End User Computing, we are looking for you as an Exchange Engineer.
In your daily work, you combine operation, further development and consulting around our messaging and collaboration platforms. In doing so, you take responsibility and actively shape digital collaboration at ZHAW.
Your area of tasks and responsibilities essentially includes:
- Ensuring 2nd-level support as well as stable operation of Microsoft Exchange (On-Prem & Online)
- Operation, administration and support of Microsoft 365 with a focus on Exchange, Active Directory (on-prem and Entra ID), Teams, Outlook and SharePoint Online
- Consulting internal stakeholders and supporting requirement clarification
- Design and evaluation of solution scenarios as well as making architectural decisions
- Participation and professional responsibility in agile projects
- Collaboration with M365 Defender on security issues and impact analyses
- Operation and further development of SMTP relay connectors including message tracking and root cause analyses in mail flow
- Automation and maintenance of scripts (PowerShell), interfaces and operational processes as well as use of tools such as TOPdesk, Jira and Confluence
What distinguishes you
For this exciting and responsible role you need:
- Completed training in computer science (EFZ) with a university of applied sciences degree or equivalent qualification (e.g. university, ETH)
- Several years of professional experience with Microsoft Exchange and Microsoft 365
- Confident knowledge of central M365 services such as Exchange, local Active Directory, Azure Active Directory / Entra ID, Microsoft Teams / Microsoft Outlook, SharePoint Online
- Experience in technical customer consulting as well as in solution design to map business requirements
- Understanding of business processes and the ability to translate them into technical solutions
- Experience with ticketing and collaboration systems (such as TOPdesk, Jira and Confluence) is an advantage
- Communicative flair and pronounced customer orientation as well as enjoyment of cross-departmental collaboration
- Team player with independent and solution-oriented working style
- Ability to assess technical and architectural issues and classify them strategically
- Interest in continuous further education and active contribution to the knowledge culture in the team
- Very good German language skills, both spoken and written
- Experience in the higher education environment or in complex IT organisations is an advantage
We look forward to your application and to getting to know you.
Where you will work
The ZHAW Zurich University of Applied Sciences, with over 14,000 students and over 11,000 continuing education participants as well as around 3,700 employees, is one of the largest multi-disciplinary universities of applied sciences in Switzerland.
Department of Finance & Services
The Finance & Services area ensures operation in the functional areas of Finance & Controlling, Human Resources, Facility Management, Information & Communication Technology as well as University Library and provides services to the departments of ZHAW in these areas.
Any questions? Then contact us!
Questions about the application process?
Xenia Binner
xenia.binner@zhaw.ch
Questions about the advertised vacancy?
Pia Wittmer
pia.wittmer@zhaw.ch
