Receptionist / Switchboard Operator

Switchboard and Reception: As the first point of contact for visitors, suppliers and employees as well as for incoming calls, you professionally and courteously attend to their concerns. In addition, you manage various calendars (visitor parking spaces and meeting rooms).

Administrative Tasks: You take on general administrative duties, assist in the preparation and organisation of internal events and meetings, as well as in the maintenance and updating of internal directories and documentation.

Supporting and mentoring apprentices: Ideally, you bring enthusiasm and commitment to supporting young adults. You accompany an apprentice commercial clerk EBA at reception and are a reliable contact person during your working hours.

Working days: Your working days are Monday and Tuesday full day and Wednesday afternoon.

Experience: You have professional experience in reception with switchboard duties. You enjoy interacting with different groups and can quickly adapt to new situations.

Personality: You are service-oriented, communicative, empathetic and remain calm, solution-focused and friendly in hectic situations. Reliability, discretion, a positive, well-groomed appearance and exemplary manners characterise you.

Education: You have completed commercial training or an equivalent qualification. You are familiar with MS Office applications (Outlook, Word, Excel) and have a good affinity for IT.

Language: You have a good command of the German language, both spoken and written. Additional languages are an advantage.

The Central Services division consolidates the cross-sectional and support tasks of the Department of Education. Central Services form the competence centre for organisational, business management, personnel policy and system technology issues at the departmental level and are divided into the following five departments: Finance and Controlling, Digitalisation and IT, Personnel, Space and Facilities, and Material Centre. These ensure smooth operations and act as versatile service providers for the department's specialist areas.

In the reception area of the Department of Education Basel-Stadt, you can expect a varied activity. In a dynamic environment, you work with various departments and thus contribute to a smooth process. A friendly, cheerful and supportive team rounds off the working environment.