Ebikon
Service Owner Digital Workplace (m/f/d)
- 21 September 2026
- 100%
- Permanent position
- German (Fluent), English (Fluent)
- Ebikon
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in personnel recruitment and career planning.
Service Owner Digital Workplace (m/f/d)
Digital networking in healthcare – does that sound like your future? Our Rocken partner specialises in secure and efficient data exchange between all actors in the healthcare system. With innovative solutions, the digital transformation is being advanced and the daily work of numerous professionals simplified. From electronic billing to document dispatch to coverage inquiries – the portfolio is broad and future-oriented. The focus is always on the security of sensitive data and seamless integration into existing systems. Emphasis is placed on lean processes, technological excellence, and reliable collaboration. The team is committed to sustainably shaping digitalisation in the healthcare sector. Are you ready to become part of this exciting development? Then apply now and become part of our Rocken partner’s team.Role:
In this role, you take responsibility for assigned infrastructure and workplace services throughout the entire lifecycle. You develop the services strategically and operationally, prioritise requirements, and ensure optimal alignment between customer needs, business goals, and technical possibilities.
Responsibilities:
Responsibility for infrastructure and workplace services throughout the entire lifecycle
Further development of product and service roadmaps
Prioritisation and management of the backlog
Coordination with departments, stakeholders, and technical teams
Monitoring service quality, availability, performance, and SLA/OLA
Planning and support of technology introductions, migrations, and renewals
Management of external partners and suppliers
Ensuring security, data protection, and compliance requirements
Qualifications:
Advanced vocational training or university degree in computer science, business informatics, or comparable
Several years of experience in ICT infrastructure, workplace, or cloud services
Experience as a product owner, service manager, or in ICT project management
Practical experience working with interdisciplinary teams and external partners
Good knowledge of agile methods and modern service management practices
Strong customer focus and good understanding of customer needs
Goal-oriented mindset with end-to-end understanding
Ability to mediate between customers, departments, and technical teams
Very good German language skills
Benefits:
- Participation in health measures
- Good transport connections and accessibility
- Home office
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Ebikon
Contact
Marco Alvarado,
+41443852147
