Sales Administrator 100% (m/f/d)

About the job

We offer you an exciting and challenging role in a dynamic environment where you can contribute. Your area of responsibility specifically includes the following tasks:

• Receiving and timely processing of written and telephone orders / assignments
• Creating order confirmations, delivery documents and invoices within the specified deadline
• Arranging and monitoring delivery dates with customers, reporting any delivery bottlenecks to supervisors
• Clarifying availability with the warehouse and sales departments
• Receiving product and price enquiries
• Preparing quotations in consultation with the sales departments
• Communicating with customers to understand their needs and offer solutions
• Coordinating activities with other departments in the company to ensure customer needs are met
• Customer service in the internal sales department
• Creating and sending invoices to customers
• Ensuring invoicing for the month-end closing
• Clarifying invoice details and resolving discrepancies with customers
• Administrative handling of complaints
• Processing credit notes, cancellations and corrections of invoices
• Receiving and handling customer complaints by phone and email
• General administrative / commercial tasks
• Responsible for maintaining and updating customer data
• Article and master data maintenance, including document filing
• Contributing to the optimisation of existing processes
• Support and deputising within the team
• Introduction of new employees

Our expectations of you:

• Commercial basic training (EFZ), at least profile E
• First professional experience mandatory
• Confident German and French (at least B2) mandatory, additional language skills a great advantage
• Very good MS Office skills (Navision knowledge an advantage)
• Good comprehension with quick implementation ability
• Communicative personality and dynamic working style

We offer:

• Well-supported induction processes
• An interesting and varied role with a lot of personal responsibility
• Personal and professional development
• Open and dynamic working environment
• Contemporary employment conditions
• 41.25 hour week and 5 weeks holiday
• A central workplace in close proximity to Oerlikon train station

We only consider candidates who apply directly to us via the online portal. We also do not consider applications or enquiries from personnel service providers.