Uster
Technical Sales Support & Export Administrator (m/f/d)
- 13 November 2026
- 100%
- Permanent position
- CHF 75 000 - 85 000 /year
- German (Native language), English (Intermediate)
- 8610 Uster
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
Technical Sales Support & Export Administrator (m/f/d)
Salary - CHF75,000 - 85,000Our client operates in mechanical engineering. As an experienced recruitment partner in this sector, we know the most exciting employers. If you want to learn more about the company and the position, apply now.
Role:
In this versatile position, you combine technical expertise with commercial tasks and international customer support. You are responsible for order processing, coordinating deliveries, and assisting customers with technical and organisational concerns.
Responsibilities:
You coordinate the complete processing of customer orders and accompany them from the initial inquiry to invoicing.
You manage existing customer relationships and are the central contact person for technical and commercial matters.
You organise national and international goods deliveries and ensure reliable shipping processes.
You handle spare parts inquiries and orders and clarify technical requirements with the responsible departments.
You prepare customer-specific quotations, monitor open offers, and coordinate the next steps.
You oversee repair orders and ensure timely and professional handling.
You take care of complaints, returns, and credit notes and coordinate appropriate solutions.
You ensure smooth collaboration with purchasing, production planning, warehouse, shipping, and technical departments.
Qualifications:
You have completed a commercial apprenticeship with a federal certificate of competence (EFZ), preferably from a technical or industrial environment.
You bring at least five years of professional experience in internal sales, ideally from the machinery industry.
You have solid experience in export and/or foreign trade as well as in international order processing.
You possess very good SAP skills and are confident in using MS Office, especially Excel.
You demonstrate initiative, organisational talent, resilience, accuracy, reliability, teamwork, as well as an independent and customer-oriented working style.
You have very good German skills and English skills at level C (C1/C2); French skills are an advantage.
Benefits:
- Well-coordinated and dynamic team
- Interesting and varied tasks/projects
- Comfortable office with modern infrastructure
- Good transport connections and accessibility
- Attractive pension and insurance benefits
- Flexible working hours
- Attractive training and development opportunities
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Work location
Uster
