IT Support / Telephony

About the job

You are not looking for just any job. You are looking for your calling. The fire burns within you. You work with identification and enthusiasm. The topic of mobility makes your heart beat faster. You are a doer type, like to take responsibility and want to help shape the future of mobility together with a professional and motivated team? Don’t wait.

From 1 November 2026 or by arrangement, we are looking for a

IT Support / Telephony Employee / 70 - 90 %

What you can achieve

Our IT landscape is as diverse as our company. At our six locations, employees from administration, sales, workshop and bodywork work with very different software solutions, systems and devices. This includes classic office workplaces as well as specialised applications, mobile devices, peripherals and our telephony.

It is precisely this diversity that makes your working day varied – because no support case is like another with us.

• Together with your team colleagues, you are the first point of contact for our employees regarding IT and telephony concerns and provide competent first- and second-level support.
• You record faults and enquiries, analyse the situation and independently find suitable solutions.
• You support our employees in their daily work with hardware and software and ensure that they can use their systems reliably.
• You install, configure and maintain workplaces, end devices, peripherals and other IT components.
• For more complex issues, you coordinate our external IT partners, accompany the solution finding and keep an overview until the problem is solved.
• You recognise recurring problems and potential for improvement and actively contribute your ideas to optimise our IT landscape.
• You like to be on the move and appreciate variety: your activity regularly takes you to our locations in Langenthal, Lyssach, Thörigen and Niederbipp as well as, if necessary, to other locations of our company.

What you bring

• You have training in the IT field and ideally professional experience in first and/or second-level support.
• You have good knowledge of Microsoft technologies and common IT infrastructures.
• Knowledge in the area of telephony (3CX) as well as experience with the support of end devices, peripherals and networks are an advantage.
• You can explain technical contexts understandably and enjoy helping employees with their daily IT challenges.
• You work in a structured and solution-oriented manner, like to think outside the box and find a way even when the solution is not immediately obvious.
• You take responsibility, work independently and get things done. In short: you have a pronounced "hands-on" mentality.
• You are reliable, communicative and keep an overview even with several simultaneous concerns.
• You enjoy working in an environment where not every day looks the same and different people, departments, systems and challenges come together.
• You inspire with your skills, your curiosity and your passion for IT.
• You hold a category B driving licence.

What we offer you

• Encounters at eye level
• Family-run company
• Modern working environment
• Training and further education
• Professional and motivated team
• Special conditions and discounts
• 6 weeks holiday

Do you have questions about the position?

The following people are available for you:

Noa Schaad 062 919 13 73 (IT Support)

Sandro Wächter 062 919 13 77 (IT Support)

Your application
We look forward to receiving your application with CV by email or post to Garage Gautschi AG, Regula Oberli, Bützbergstrasse 98, 4900 Langenthal

We live mobility. At six locations and with around 200 employees, our customers are always at the centre of our work and we inspire them daily with our passion.

Garage Gautschi AG, Bützbergstrasse 98, 4900 Langenthal, 062 919 13 13, gautschi.ch