Clerk* in Charge of Care Vouchers

About the job

Become part of our team

Your work has an impact – for Bern and for the people who live and work here. Help shape the community and the future of this city with us: visible, tangible, sustainable.

At the Directorate for Education, Social Affairs and Sport, people are at the centre. Family & Neighbourhood City of Bern supports the compatibility of family and work and is committed to a child-, youth- and age-friendly city.

What you will achieve

• Review of applications for care vouchers in the area of supplementary family childcare
• Calculation and issuance of care vouchers
• Personal and telephone advice and support for guardians
• Adjustment of already issued care vouchers

What you bring

• Completed training as a commercial clerk EFZ
• Experience in administrative processing, preferably in the public administration sector
• Good oral foreign language skills in English, French and/or other languages as well as knowledge of taxation (natural persons) are an advantage
• Customer-oriented, independent and committed personality with a structured and systematic way of working
• High affinity for working with ICT tools

Your benefits in Bern

For meaning & city life

With us, you change something. You help shape city life, take responsibility and make Bern more liveable.

Security & stability

We offer you fair pay, clear structures, regulated working hours and long-term prospects.

Room for your whole life

Our working model adapts, wherever possible, to your life. With us, you bring all areas of life into harmony.

Growing with Bern

We give you space for development, further training and independent action.

Healthy in everyday life

With sport, exercise and advice, you stay in shape: physically, mentally, socially – and not only at the workplace.

Advantages for every day

We offer you practical extras that make your everyday life easier and more enjoyable.

Contact

If you have questions about the application process or the employer City of Bern, I am happy to help you.

Alexa Bussmann

Deputy Head of Business Management & Specialist in Care Vouchers

031 321 51 56 (absent weeks 38 & 39)

Would you like to learn more about this position and our team at the City of Bern? I look forward to meeting you and am happy to assist!

Florian Muster

Head of Business Management

031 321 75 63

Your application process

This is how the application process works with us:

Step 1: Online application

Submit your application documents online via our job portal. To allow us to process your documents further, you must create a login. After submitting your application, you will receive a confirmation. We assess each application individually based on the criteria in the job advertisement. This sometimes takes a little time. If your application fits, we will contact you for a first interview.

Step 2: Interviews

In the interview – by phone, on site or online – we want to get to know you. We check whether your expectations of the position match ours, what experience and skills you bring, whether you like our culture and how you fit into the team. If there is mutual interest and depending on the position, several interviews may take place. All your questions about the position, the team or the employment conditions are always welcome.

Step 3: Further steps in the process

Depending on the position, we arrange a trial or taster day, give you a professional task, organise a meeting with the team or invite you to an assessment. Reference checks are usually also part of our application process. You will be transparently informed about all steps in the process.

Step 4: Application decision

Are you convinced by us and we by you? After a verbal offer, you will receive a confirmation, the contract documents and information on how to proceed until you start the position. It didn’t work out? We look forward to you applying for other exciting positions despite a rejection.

For Bern. With heart. With impact.

More than 4,500 people work together in the City of Bern, spread across five directorates and more than 80 professions. We are passionately and convincingly committed to the people who live and work here. Together we shape the community and the future of this city – visible, tangible, sustainable. For our city. For Bern.