HSS Services AG
Gümligen
Department Head Patient and Resident Administration
- 25 September 2026
- 80 – 100%
- Permanent position
About the job
Department Head Patient and Resident Administration
- Workload: 80-100 %
- Start date: immediately or by arrangement
- Location: Gümligen
- Area/Department: Patient and Resident Administration
Your area of responsibility
- Management and development of the department with responsibility for personnel, processes and quality
- Promotion, coaching and deployment planning of employees
- Selection and introduction of new employees
- Co-responsibility for the training of apprentices and interns
- Continuous optimisation of processes and interfaces with medical staff, nursing, therapies, finance and IT
- Ensuring correct service recording, billing and invoicing
- Responsibility for special cases (self-payers, insurance billing, medical fees)
- Maintenance and control of collective agreements as well as master data in the ERP system Navision
- Professional support for reception / patient admission
- Handling of invoice complaints and clarifications with patients, doctors and insurers
- Participation in projects for the further development and digitalisation of administrative processes
Your profile
- Completed commercial or business administration training
- Further training in healthcare (e.g. healthcare clerk, HF, CAS) advantageous
- Several years of professional and leadership experience in patient or resident administration
- Sound knowledge of tariff systems, especially for acute and rehab treatments inpatient and outpatient as well as in administrative healthcare processes
- High IT affinity, ideally experience with Navision
- Service-oriented, structured and decisive personality
Your working environment
Your working environment- Management role with scope for design in an exciting, interdisciplinary environment
- Interesting area of responsibility in a versatile company with modern infrastructure
- We consciously support our employees in the Siloah network in their professional development. Among other things, we invest in their training and further education and offer interesting development opportunities within the Siloah network.
- Discounted Reka checks worth up to CHF 750.00 per employee and calendar year
- The Siloah network stands for family-friendly working conditions, for example with its own daycare centre at staff rates. This is how we take care of the work and life quality of our employees.
Your contacts
Any questions regarding the area of responsibility:Gabriela Karli, HR Business Partner, phone 031 958 17 05
Your HR Business Partner in the application process:
Gabriela Karli, gabriela.karli@hss-services.ch
Apply now
The Siloah network as an employer
The Siloah network is an independent and self-financed basic provider in old age with around 1,000 employees and operates an old age medical hospital, three care home locations and two Spitex bases in the canton of Bern. The Siloah network aims to implement the concept "Integrated Care in Old Age" holistically within its own structures and through partnerships. This is intended to make an active contribution to improving the organisational and geographical networking as well as the coordinative alignment of the patient pathway for elderly people.Your workplace:
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