Back Office Clerk & Customer Support

About the job

Become part of a growing company in the field of digital payment solutions

DPS AG supports companies in the implementation of modern payment systems. To strengthen our team, we are looking for a committed and customer-oriented individual for our back office who competently supports our customers, assists with questions and concerns, and takes on various administrative tasks.

You enjoy working in an organised and independent manner, take pleasure in customer contact, and keep an overview even with multiple tasks? Then we look forward to receiving your application.

 Your tasks 

- Support and assistance for our new and existing customers with questions and concerns

- Handling customer enquiries by phone and email

- Recording and maintaining customer and contract data

- First-level support for customers with technical issues

- General administrative and organisational tasks in the back office

- Support for the field service in the preparation and processing of customer orders

- General administrative and organisational tasks in the back office

 What we offer 

- Modern workplace in Zurich with flexible working models

- Flexible working hours and high personal responsibility

- Varied activities between customer care, support and administration

- Dynamic and collegial team

- Development opportunities in a growing company

 Your profile 

- Completed commercial training is an advantage

- Enjoyment of customer contact and a varied role

- Strong communication skills and service-oriented personality

- Technical understanding and interest in IT

- Independent, structured and solution-oriented working style

- Very good German skills, additional languages are an advantage

- Experience in customer support or back office

 Interested?

 Then send your complete application documents.

 We look forward to getting to know you.