Customer Advisor Business Software (m/f/d)

About the job

Use your skills to digitalise Swiss SMEs and help make their daily work easier.

As a customer advisor, you work in a team of around five people. In this position, your focus is on supporting, advising and acquiring customers in the building materials, recycling, sewer and construction industries. You take on administrative tasks for your customers such as preparing offers, drawing up contracts and invoicing. You enjoy demonstrating the advantages of our business software on site to interested parties, analysing business processes and developing individual solution concepts. After the projects are implemented, you support the customers and maintain a long-term relationship. You enjoy the interface function between the customer and software development.

Where we stand

Informaticon specialises in business software and IT services for SMEs in the German-speaking region. Thanks to the unique architecture of our business software, individual customisations can be made per customer and innovative processes can be realised across platforms, resulting in high customer satisfaction. The department for the building materials, construction, recycling and sewer industries has a solid and growing customer base.

What we expect

Enjoyment of acquisition and strong customer orientation
You find initial contacts easy, listen actively and make the customers’ challenges your own.

Quick comprehension and interconnected thinking
After a short time, you understand the customer’s business processes and can give well-founded recommendations accordingly.

Strong communication skills
You find communication easy and enjoy working with different personalities.

Qualification
HF/FH in business administration, business informatics or a related field of study. We are open to recent graduates or people currently completing their studies.

What awaits you

We take every concern seriously and ensure that the customer feels well looked after with us. Long-term customer relationships are more important to us than short-term success. We take initiative and do what needs to be done – even beyond our own area. Together we are successful because we value the personality of each individual and deploy them according to their respective strengths.