Guest Service Staff Member Museum.BL

About the job

30 %

from 1 January 2027 limited until 31 March 2028 (extension possible)

Your responsibility:

• At the museum reception, you are the first and central contact person for visitors, large and small guests as well as school classes from home and abroad.
• You manage the museum cash desk, the information counter, the museum shop, the museum café and organise tours for groups and events.
• You work in the back office handling telephone support for our guests and booking of offers.
• The Museum BL is open Tuesday to Sunday; occasionally evening events take place and on some public holidays the museum is also accessible. Together with your colleagues, you cover the opening hours of Museum.BL, including weekends.

Your background:

• You have a commercial vocational training, training as a retail specialist or several years of relevant professional experience.
• You are IT proficient and confident with common Windows applications.
• You are communicative, cooperative, flexible and enjoy dealing with people.
• You work independently, take on challenges and solve them with commitment.
• You have good written and spoken German skills; basic knowledge of foreign languages is an advantage.
• For this role, teamwork, a neat appearance and polite demeanour are essential.

For questions about the position

Linda Walliser
Head of Museum Operations
Tel. 061 552 59 23

For questions about the application process

Martin Bachmann
HR Consultant
Tel. 061 552 67 45

Office for Culture / Museum.BL

The Office for Culture preserves and conveys the cultural heritage of the canton, promotes contemporary artistic creation, brings cultural topics into current political discussion and is committed to culture in the region. Museum.BL is responsible for natural and cultural history. It cares for over a million originals in its collections. These include the fields of natural history and everyday culture, textiles, art and photography.

Our team

Museum.BL combines the natural and cultural history of the region in its exciting exhibitions for children and adults. You look after guest services and organise events.