Internal Sales 100% (m/f/d)

What is my role?

• Telephone and written advice to our customers on products and solutions in the field of security technology (German and Western Switzerland)

• Preparation, calculation and follow-up of quotations as well as processing of customer enquiries

• Support of the field service in the preparation, execution and follow-up of customer projects

• Active care and maintenance of existing customer relationships

• Recording and processing of customer orders in the ERP system

• Coordination of delivery dates as well as close cooperation with purchasing, logistics and technology

• Support with tenders and submission documents

• Processing of technical and administrative customer concerns in cooperation with the specialist departments

• Maintenance of customer, project and sales data in the CRM system (e.g. HubSpot)

• Creation of statistics, evaluations and sales documents

• Support with product presentations, sales promotions and marketing campaigns

• Close cooperation with the field service to ensure optimal customer care

• Participation in the continuous optimisation of sales processes

What do I need to be successful?

• Completed technical or commercial basic training

• Professional experience in internal sales, preferably in the field of security technology, electrical or a comparable technical industry

• Technical understanding as well as enjoyment of advisory-intensive products

• Confident German skills as well as very good French skills (at least B2/C1), other languages an advantage

• High customer and service orientation as well as strong communication skills

• Independent, structured and reliable way of working

• Very good MS Office skills as well as experience with ERP and CRM systems (e.g. HubSpot)

• Organisational talent, flexibility and enjoyment of working with various internal and external contacts

• Resilient, solution-oriented personality with a hands-on mentality

What are my benefits?

• Exciting and varied activity with a high degree of personal responsibility

• Possibility to work from home

• Work in a motivated and collegial team consisting of a head of internal sales and 2 colleagues

• Contemporary employment conditions

• Salary x 13

• Modern work equipment and contemporary infrastructure

• At least 5 weeks holiday

• Personal and professional development opportunities

• An open corporate culture with short decision-making paths and plenty of room for initiative

What distinguishes the company?

Building security

Languages
German: C2 - Native level
French: B2 - Very good
Italian: an advantage
English: an advantage

Workplace
Zurich

Vacancy number
VA-R5Z-Q25