Customer Service Employee 100% (m/f/d)

What is my role?

Our client is looking for you as the first point of contact for their customers. Your main tasks include:

• Customer advice and order processing

• Handling complaints

• Customer contact via telephone, e-mail and live chat

• Multitasking in daily customer service

What do I need to be successful?

• Several years of commercial professional experience or a completed commercial diploma

• Confident handling of IT applications as well as MS Office

• Excellent German skills as well as mandatory very good French skills (C1)

• High customer and service orientation

• Resilience, strong communication skills and sense of responsibility

• Structured, efficient and team-oriented nature

What are my benefits?

• Modern open-plan office and a motivated team

• Free parking and 11 kW charging stations for your electric vehicle

• Attractive shopping discounts on the own range and with partner companies

• Daily 2 hours of free Nextbike use throughout Switzerland to promote health and sustainable mobility

• Further benefits on the career page

What distinguishes the company?

Our client offers you a varied workplace at the headquarters in Schenkon. The position is available immediately or by arrangement. You work in a flexible and customer-oriented environment that values sustainable mobility and employee benefits.

Languages
German: C2 - Native level
French: C1 - Business fluent

Workplace
Lucerne

Vacancy number
VA-ZLH-ZBY