Baar

Sales Operations Specialist

Your Responsibilities:

Processing customer orders from Switzerland as well as creating customer invoices to ensure timely revenue recognition.
Managing customer refunds and discount-related transactions with high accuracy and efficiency.
Maintaining, organising, categorising, and archiving sales contracts, marketing materials, and related documentation.
Building and maintaining long-term customer relationships as well as identifying and analysing customer needs.
Preparing monthly, quarterly, and annual reports on orders, sales performance, and key business metrics.
Analysing sales data, monitoring performance trends, and deriving actionable insights to support business decisions and sales strategies.
Taking on additional sales or marketing-related support tasks as directed by management.

Successfully completed degree or comparable qualification in business administration, economics, or a related field.
Fluent German and English skills, both spoken and written.
Professional experience in sales operations, customer service, inside sales, sales support, or a comparable role.
Strong analytical skills, high attention to detail, quick comprehension, and willingness to learn.
Excellent knowledge of Microsoft Office, especially Excel; experience with data analysis tools is an advantage.
Excellent communication and teamwork skills as well as the ability to collaborate effectively with various teams and contacts.
Ability to successfully manage multiple tasks and priorities simultaneously in a dynamic and fast-paced work environment.

Swiss employment contract with the flexibility to work from anywhere in Switzerland from home (currently 100% remote; prospectively in a hybrid model with office and home office components).
An independent position with plenty of scope for creativity in an innovative, internationally successful, and market-leading company.
A friendly and motivated team as well as diverse opportunities for personal and professional development.
An attractive remuneration package including a performance-based bonus (OTE) as well as additional benefits such as gifts for birthdays, weddings, births, company anniversaries, and other special occasions.
25 days of holiday per year.
Bonus for successful employee referrals.
Regular team events, including quarterly team-building activities, Christmas parties, and other joint activities.
Exclusive employee discounts on our extensive product range.