Mobility
Rotkreuz
ICT Support & Enablement Specialist (m/f/d)
- 13 November 2026
- 80 – 100%
- Permanent position
About the job
ICT Support & Enablement Specialist (m/f/d)
Workload: 80% - 100% / Location: Rotkreuz
What is important to you at work? Co-creation? Self-fulfilment? Meaning? Balance? Challenge?
You get all this at Mobility. Because with us it’s not called work, but: MORK - more than just work. As a pioneer of carsharing, we have experience with "changing the world". Do you want to help shape the transport transition in Switzerland and the path of Mobility? Then apply as a System Engineer and strengthen Mobility with your drive.
As an ICT Support & Enablement Specialist, you are part of the four-person Office IT team. Together, the team provides our 250 employees with a powerful workplace infrastructure that enables flexible, secure and collaborative working - regardless of location and time. In our small, well-coordinated team, you have the opportunity to take responsibility for a wide range of tasks and actively help shape Office IT. In this team, you work closely with the specialist departments, analyse requirements and develop suitable solutions for the continuous development of the digital workplace.
Your current workplace is at our headquarters in Rotkreuz. In the third quarter of 2027, we will move our headquarters to Lucerne, which will also shift your future workplace to Lucerne.
Your tasks
- You advise employees on IT issues and disruptions in first-level support.
- You independently resolve standard problems and handle selected second-level cases.
- You ensure a high level of service and document solutions and tickets comprehensively.
- You carry out user mutations and comply with security, compliance and data protection guidelines.
- You maintain and expand user manuals and conduct training on new products (software & hardware).
- You introduce new employees in the onboarding process.
- You participate in exciting IT projects and rollouts.
- You manage workplaces as well as end devices and software distribution.
Your profile
- You have completed vocational training in the ICT field (ICT specialist EFZ, computer scientist EFZ) or a degree in computer science, business informatics or a comparable qualification.
- You are familiar with Microsoft 365, user management (Entra ID / Active Directory), Windows clients and ticket systems.
- You have very good German and English skills, both spoken and written.
- You enjoy sharing your knowledge and ideally have experience with training materials or e-learnings.
- You are ideally familiar with Microsoft Intune as well as macOS and mobile devices.
- As a plus, you bring a certification such as Microsoft 365 Fundamentals (MS-900) or ITIL Foundation.
"Working in a team where you are valued as a person and your talents are nurtured is the best thing that can happen to you. If your weaknesses are also recognised and you are helped to improve them, that can only be good!"
Stefan Schneider, Team Leader Office IT
We offer
Contribution to public transport travel costs, coverage of mobile phone subscription, use of carsharing at advantageous prices
Contribute to a sustainable and meaningful business vision and actively bring in your own ideas
5 weeks holiday, up to 16 paid public holidays, 16 weeks maternity and up to 4 weeks paternity leave as well as excellent social security benefits
Flexwork: independent design of working time and place, 40-hour week at 100% workload - appropriate compatibility of family and career, also thanks to part-time work
Mobility as an employer
Characterised by appreciation and respect - that is Mobility as an employer. Our employees are our core competence, which we actively challenge and promote. We set high standards and support individually with targeted measures so that daily challenges can be handled independently and with commitment. Among other things, the unique corporate culture contributes to employees enjoying their work. Let yourself be convinced by the Mobility spirit and contribute to a meaningful business idea.
Characterised by appreciation and respect - that is Mobility as an employer. Our employees are our core competence, which we actively challenge and promote. We set high standards and support individually with targeted measures so that daily challenges can be handled independently and with commitment. Among other things, the unique corporate culture contributes to employees enjoying their work. Let yourself be convinced by the Mobility spirit and contribute to a meaningful business idea.
