Lateral Entry into the Office 60 -100% (m/f/d)

About the job

Do you enjoy working with people and want to switch to an office role? For our client in Fribourg, we are looking for a communicative personality for telephone and written customer service. If you have already worked with customers, you can apply your experience directly here.

What you will do with us

• You answer calls about products, services, and prices and forward concerns if necessary.
• You clarify questions about invoices and reminders and create instalment plans if needed.
• You respond to emails and handle complaints.
• You remain friendly even in demanding conversations and help to find a solution.

What you bring with you

• You speak Swiss German at a native level and very good French or Italian.
• You have experience in customer contact. Commercial professional experience is an advantage.
• You work confidently on the PC and quickly learn new programmes.
• You listen well, explain clearly, and work reliably in a team.

What to expect

• A permanent position with a workload of 60–80% in Fribourg.
• A roughly one-month on-site induction at 100% workload, during which you will be trained initially and work in customer service alongside an experienced person.
• Shifts from Monday to Friday between 08:00 and 20:00 and two Saturdays per month between 09:00 and 18:00.
• The possibility of home office after successful induction and in agreement with your manager.
• CHF 4,519 gross per month at 100%, paid in 12 monthly salaries. For part-time, the salary is calculated proportionally.

Fancy your entry into the office? Then we at diallon look forward to receiving your CV. Please also let us know your desired workload and earliest possible start date.