IT Training Specialist 80-100%

About the job

As an internationally oriented commercial law firm, we advise and represent companies in all matters of business law. Our offices are located in the Prime Tower in Zurich West.

We are looking for an open, flexible and service-oriented personality with team spirit to start immediately or by arrangement. Together with eight other supporters, you will assist our approximately 350 employees and partners with IT questions and problems.

What to expect from us

• Exciting working environment at the heart of the Swiss economy
• Varied and independent work in a dynamic team
• Professional and thorough induction through a mentor system as well as regular internal training offers on relevant topics
• Modern, air-conditioned workplace with ideal public transport connections and great views
• 5 weeks holiday and flexible working hours
• Offers for sports enthusiasts: yoga, football, skiing, bike tours, etc.
• Compatibility of family and career through the possibility of part-time work and Profawo offers
• Full premium coverage of accident and daily sickness allowance insurance

What you will achieve

• Conducting internal IT training for employees
• Maintaining, updating and preparing IT content for target groups on the intranet
• Preparing and providing IT-relevant content for digital signage
• Receiving, analysing and processing requests from internal customers in all IT matters
• Co-responsibility for a smoothly functioning 1st and 2nd level support
• Incident and problem management: recording, processing, tracking and closing technical faults
• Participation in IT projects if interested

How to convince us

• Completed training as an IT specialist EFZ or a comparable education or further training in the IT field
• Several years of experience in IT support, ideally in 1st and 2nd level support as well as handling modern workplace, office and document management solutions
• Experience in application support, especially with Microsoft 365, Office applications and DMS systems; experience in a law firm or a comparable professional service environment is an advantage
• Enjoy supporting internal customers competently, patiently and solution-oriented
• Interest in conveying IT knowledge understandably, for example through training, instructions or internal communication contributions
• Confident German language skills in spoken and written form as well as good English skills
• Independent, structured and proactive working style with a high level of quality and responsibility awareness

Do you feel addressed? Then we look forward to getting to know you!