St. Gallen
ICT System Administrator (a) 100% (m/f/d)
- 14 October 2026
- 80 – 100%
- Permanent position
- German (Native language)
- 9000 St. Gallen
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
ICT System Administrator (a) 100% (m/f/d)
The UV inkjet systems from our ROCKEN partner are based on the following principles: Swiss quality, high precision, and a robust, modular design with a variety of practical applications. They print on almost all common materials, often also on unusual substrates. All this creates design freedom and competitive advantages for the user.
Role:
Are you looking for a new challenge in a technically interesting environment? In this role as an ICT Supporter, you take responsibility for the smooth operation of IT systems and support colleagues with technical questions. You are responsible for solving problems and ensuring that all IT components function flawlessly. You are an important part of a team that deals daily with highly interesting technologies. You bring your skills and experience to be successful together.
Responsibilities:
- You are one of the first points of contact for our employees regarding IT questions, disruptions, and technical problems.
- You process, prioritise, and document support requests in our ticket system Autotask and ensure reliable follow-up.
- You take on tasks in 1st-level support and gradually familiarise yourself with more advanced support topics.
- You analyse and resolve issues related to Windows workstations, notebooks, hardware, printers, peripherals, and standard applications.
- You support our employees with questions about Microsoft 365, Microsoft Teams, and other Office applications.
- You assist with the provision, configuration, and management of our end devices using Microsoft Intune and Datto RMM.
Qualifications:
- You have completed training in the field of computer science/ICT or have a comparable technical basic education.
- You feel comfortable in the Windows environment and enjoy systematically analysing and solving technical problems.
- You have initial experience with Microsoft 365, Microsoft Entra ID, or Active Directory.
- You work independently, carefully, and in a structured manner and keep an overview even with several open requests.
- You enjoy direct contact with people, respond to their concerns, and can explain technical contexts clearly.
- You are curious, solution-oriented, eager to learn, and want to continuously develop your technical knowledge.
Benefits:
- Flexible working hours: Independent working time arrangement
- Numerous employee events: Regular company events
- Attractive employee discounts: Employee discounts
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
St. Gallen
Contact
Alessia Rotta,
+41443852118
