1st-Level Support Infrastructure Systems (m/f/d)

Move Switzerland with us.

1st-Level Support Infrastructure Systems (m/f/d)

Olten and Zurich Airport

01.04.2027 or by arrangement

60-100%

104360

This is what you can look forward to.

Do you want to make a difference in an exciting and innovative working environment that makes sense? Then you are exactly right with us! The Operation Centre Technology ensures the smooth operation of all technical systems around the clock and compliance with the defined Service Level Agreements for the Swiss rail network. Attractive working conditions are important to us, even with irregular working hours. Night and weekend work are additionally remunerated. Depending on assignments, we pay an additional 300 to 700 CHF per month. In addition, you receive 10-30% time surcharges. This means you can compensate these time surcharges with time off. Our other benefits such as child allowances, free 2nd class GA and discounted travel abroad - also for the family - can be found on our website under " Benefits ".

This is what you can achieve.

• In your role as 1st-Level Support in the Operation Centre Technology, you visually monitor the traction current and rail technology systems using alarm systems.
• In case of faults, you analyse and identify alarms and events and initiate necessary measures.
• You are the first point of contact for fault reports of infrastructure systems and coordinate cooperation with various organisations such as the field, 2nd-Level Support and escalation levels.
• In fault situations, you ensure timely and target group-appropriate communication both towards customers and partners as well as management.
• With your proactive actions and quick response to events, you make an important contribution to the safety, stability and availability of the rail infrastructure.

This is what you bring with you.

• You are customer-oriented, have a strong technical understanding and are proficient in common MS Office applications. Your working style is characterised by independence, efficiency and solution orientation.
• You thrive in a dynamic, technical 24/7 environment. Even in hectic times, you keep an overview and remain calm.
• This position requires teamwork, decisiveness and flexibility.
• You have a basic education (preferably in the electrical sector) as well as relevant professional experience.
• For this position, fluent German skills and preferably good knowledge of a second national language (French and/or Italian) are required.

Your salary and benefits.

We have a fair and progressive salary system and actively promote pay equality. Therefore, further and detailed information about the salary system at SBB is transparently accessible. This position is at requirement level G, regional allowance level 0. More about salary and benefits .

This is how the entry succeeds.

Your desire to move Switzerland with us is our greatest motivation. Therefore, we waive a cover letter for this position. If you still want to share your motivation with us, you still have the opportunity to do so in our application tool. Doing great things is easier on a first-name basis. This already starts with your application.

We do not accept dossiers from recruitment agencies for this position.

About the position

Sandro Lyner, Team Leader Phone +41 79 729 26 01