Institutional Client Assistant (80 to 100%) – Permanent Position

About the job

Within the department dedicated to institutional clients, you provide essential support to the team by ensuring the smooth running of administrative activities and the follow-up of client relationships. A true trusted person, you contribute to the fluidity of exchanges and the proper functioning of the service.

Institutional Client Assistant (80 to 100%) – Permanent Position

Your main responsibilities are as follows:

• Provide daily administrative support to the head of the department.
• Organise and coordinate appointments, sessions and events, while ensuring effective priority management.
• Prepare the necessary documents for meetings, write minutes and ensure follow-up of decided actions.
• Update tracking tables, produce statistics and participate in activity reporting.
• Design, adapt and update various administrative, commercial and presentation materials.
• Ensure the quality and formatting of letters, offers and other documents intended for clients.
• Respond to requests from institutional clients and ensure the administrative follow-up of their files.
• Work closely with different departments to ensure effective handling of requests.

Profile

• Holder of a Federal VET Diploma as a commercial employee or equivalent training.
• First successful experience in an administrative, commercial or client support assistant role.
• Good command of German, both written and spoken (minimum B2 level).
• Excellent writing skills in French and ease with office tools.
• Organised, rigorous person capable of managing several priorities simultaneously.
• Service-oriented, discreet and excellent interpersonal skills.
• Team spirit, autonomy and proactivity in following up files.

We offer

• A permanent position between 80% and 100%.
• A versatile role within a dynamic professional environment.
• Varied responsibilities with diverse contacts.
• A pleasant working environment promoting collaboration and skills development.