Customer Advisor for AHV Pension Benefits (80%-100%)

About the job

Our customers are well advised with you.

Those approaching retirement age hope for a good pension – and often have many questions. No one provides more competent and friendly information than perhaps soon you.

As an AHV expert, you calculate and manage old-age pensions as well as pensions for children, survivors, and orphans. You ensure that the requirements are met and pensions are paid out on time. You keep an overview of the active files and take the right steps when changes occur. When divorced persons submit splitting requests, you carry out the necessary clarifications and allocate income according to legal requirements. And when you are really well versed professionally, you can take on a variety of area-expanding tasks such as pension accounting, quality controls, or participation in projects if you wish.

Despite all your expertise, you always act and communicate with empathy, because you know that your numbers and tables have an impact on the everyday situation of your customers.

For this demanding role, you bring a commercial education, profile M or E, or a comparable business school qualification. You can particularly impress us with a professional certificate in social insurance or the willingness to obtain one. Work experience in a complex administrative role will greatly facilitate your start with us.

Thanks to your quick comprehension, decisiveness, and empathy, you will quickly become a valuable member of our team. Our customers appreciate you because you provide first-class and friendly services. You express yourself fluently both orally and in writing and look forward to development opportunities in a dynamic environment.

SVA Zurich is the competence centre for social insurance. It is one of the top employers in the canton and is within walking distance of Zurich main station. There are good reasons why our approximately 1200 employees are above average satisfied: a meaningful job, flexible working hours with home office, good social benefits, and a respectful informal culture. Do you want to develop professionally and personally? Welcome to us!

Don’t know SVA Zurich? It’s high time to get to know us: www.svazurich.ch/erleben