Reception / Administration / Customer Service Employee

About the job

We are growing! Therefore, we are looking for

Reception / Administration / Customer Service Employee (80%)

Become part of our team at the largest indoor leisure park in Switzerland!

ArboPark in Arbon is the largest indoor leisure park in Switzerland with over 6,000 m². Our visitors experience action, fun, and unforgettable moments. To ensure every visit becomes a special experience from the very first moment, we are looking for a committed and experienced person for our reception and administration area.

As the first point of contact for our guests, you are responsible for professional reception and customer service. You actively advise our customers on all our various offers and tickets while simultaneously supporting administration and the back office.

Your tasks

• Reception and professional care of our guests
• First point of contact for visitors, groups, and corporate clients
• Administrative tasks, clerical work, and support for the back office
• Active advice and sale of our tickets and offers on site as well as by telephone
• Handling customer enquiries by phone, email, and on site
• Administrative tasks in the reception and back office area
• Processing and support with bookings, reservations, and event preparations
• Coordination and forwarding of information to the responsible departments
• Support in the operational running of the leisure park, if required

Your profile

• Professional experience in reception, front office, or a comparable position
• Experience in administrative activities and a structured way of working
• Enjoyment in advising and active selling as well as a good sense of our guests’ needs
• Confident use of computers and enjoyment of working with digital systems
• Enjoyment of direct guest contact as well as a friendly and well-groomed appearance
• Independent, reliable, and organised working style
• Ability to keep an overview and set the right priorities even during high visitor volumes
• Good English skills are a great advantage
• Willingness to work during our opening hours as well as on weekends, school holidays, and public holidays
• Flexibility and willingness to assist in other areas of the leisure park if needed
• You are a team player and actively contribute to a positive and professional working atmosphere

We offer you

• A unique workplace in the largest indoor leisure park in Switzerland
• A motivated and family-like team
• A varied working day with lots of guest contact
• A modern and dynamic working environment where no day is like another
• Thorough induction into your area of responsibility
• Internal discounts
• Fun at work in an extraordinary environment

Have we piqued your interest?

Would you like to combine your experience in reception and administration with an extraordinary working environment and enjoy actively advising our guests?

Then we look forward to getting to know you and learning more about you. Apply now and become part of our ArboPark team!

ArboPark Promotion AG

Textilstrasse 7

9320 Arbon