Reception & Cash Desk Specialist (m/f/d), 70 - 80%

LGT is a leading international private banking and asset management group, owned by the Princely Family of Liechtenstein for over 100 years. With around 600 employees, LGT Bank Switzerland has established itself as a renowned Swiss private bank and is an excellent address for both wealthy private clients and employees – this was also confirmed last year by the independent institute "Great Place To Work", which awarded LGT Bank Switzerland as one of the best employers in Switzerland.

As a Reception and Cash Desk employee, you are the first personal and telephone contact for our clients and contribute to a professional, personal and service-oriented customer experience. Together with the team, you ensure the smooth operation of the reception and cash desk and work closely with the private banking service teams as well as other internal departments. Your main tasks include:

• Customer reception: Professionally welcoming, attending to and accompanying clients and guests, ensuring a first-class, personal and service-oriented customer experience.

• Cash Desk: Ensuring correct and efficient daily cash desk operations, including deposits and withdrawals, precious metal transactions and other cash transactions. This includes identity checks and documentation, cash reconciliations and controls, as well as managing the safe deposit box area – in compliance with all relevant legal, regulatory and internal bank requirements.

• Reception operations: Responsible for daily reception operations, including handling incoming telephone calls and messages, discreetly forwarding concerns and ensuring their timely and binding follow-up.

• Meeting organisation: Organising and preparing meeting and conference rooms, attending to clients during their visit and coordinating incoming and outgoing mail.

• Administration: Performing administrative tasks and working closely with the private banking service teams and other internal departments to ensure professional customer care and smooth daily operations.

• Completed commercial or equivalent training, preferably in the banking sector
• Several years of professional experience in reception, at the cash desk or in a comparable customer-facing role in the banking or financial services environment
• Strong customer and service orientation as well as a professional, friendly and discreet manner
• Reliable, precise and independent working style with a high sense of responsibility and organisational talent
• Fluent German and good English skills, both spoken and written; knowledge of French, Italian or other languages is an advantage
• Good knowledge of common banking applications and Microsoft Office as well as confident handling of digital working tools
• Flexibility in working hours and willingness to work according to demand within the working time window from 09:00 to 16:00

Please note that we cannot consider applications for this position via recruitment agencies.

A great place to work - a great place to have impact: LGT promotes the diversity of its employees. We believe that an inclusive and appreciative corporate culture is the driver for a great workplace and offers the opportunity to create a unique and successful team. Therefore, our employees can also benefit from many additional perks.