IT Onsite Technician (L2) (m/f/d) in Eschen, Liechtenstein

About the job

IT Onsite Technician (L2) (m/f/d) in Eschen, Liechtenstein

The company Hemmersbach is a global IT service provider. With more than 5000 permanent employees in over 50 branches worldwide, we enable Device as a Service for the IT industry in more than 190 countries. DaaS combines hardware, software, financing and services over the entire lifecycle in a single contract with a fee per device. The company headquarters is located in Nuremberg. In Switzerland, Hemmersbach is represented with a branch in Schlieren in the canton of Zurich. The company is constantly looking for motivated and qualified employees. Open positions in the field of IT hardware/field service and workplace are regularly advertised. The corporate culture is open-minded, international and characterised by a flat hierarchy. Flexible working hours, a lot of personal responsibility and the opportunity to work on projects for some of the largest companies in the world are among the advantages at Hemmersbach. Employees also benefit from numerous training and development opportunities. Career paths and opportunities are diverse. For our location in Eschen, Liechtenstein, we are looking for a motivated and qualified IT Onsite Technician (L2) (m/f/d).

Your tasks

• Technical 2nd level onsite support & internal support for German-/English-speaking IT end users
• Support and troubleshooting for Windows 10/11, M365 and current software
• Processing and documentation of incidents/tasks in ticketing systems (ServiceNow, internal software)
• Installation, imaging, decommissioning and deletion of end and mobile devices according to customer processes
• Onboarding support for new employees, including setting up 2FA
• Hands-and-eyes support for servers, switches, printers and LAN devices
• Rollouts as well as asset and lifecycle management according to customer governance (CMDB)
• Functional and quality tests of meeting room hardware and software
• Creation of relevant documentation and maintenance of the knowledge base

Your profile

• 1-2 years of professional experience in 2nd level support
• Customer orientation as well as strong soft skills and the ability to build relationships
• Good German and English skills
• Good knowledge of Windows operating systems and network technologies.
• Strong customer and service orientation as well as communication skills.
• Hands-on experience with end-user devices, PCs, notebooks, network, voice hardware, print & scan

Our advantages

• An international and open-minded corporate culture.
• Flexible working hours and the possibility to work independently.
• Exciting projects for some of the largest companies in the world.
• Extensive training and development opportunities.
• Attractive career opportunities in a global company.
• A modern working environment with flat hierarchies.

Application

If you are interested in this exciting position and would like to become part of our international team, we look forward to receiving your application. Take the opportunity to contribute your skills and experience in a dynamic and innovative environment.