Ittigen
2nd Level Supporter (m/f/d)
- 04 October 2026
- 80 – 100%
- Permanent position
- CHF 85 000 - 92 500 /year
- German (Fluent)
- 3063 Ittigen
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
2nd Level Supporter (m/f/d)
Salary - CHF85,000 - 92,500With a Rocken® Talent Profile, you can apply for interesting positions in the industry with just one click. Additionally, you benefit from our broad network with leading Swiss companies and our professional advice.
Our clients develop outstanding products in Switzerland with the highest precision. To further develop the various machines, systems and services and offer them in the best quality, they rely on specialists from various fields. Therefore, they are looking for motivated individuals with professional know-how.
Are you ready? Then get started now and create your personal Rocken® Talent Profile!
Responsibilities:
2nd-level support for hardware as well as operating and standard software
Hub between IT Service Desk & technical team
Lifecycle management of standardised IT hardware & software
Participation in local / group-wide projects
IT user training in core applications
Office printer management
Mobile device management (HW & SW)
Co-supervision of group-wide ITSM tool (ServiceNow)
Qualifications:
Training as an ICT specialist EFZ or equivalent in the ICT field
Minimum 5 years of experience
Further training or experience in the Microsoft 365 environment
Process knowledge in incident, problem, change management - ITIL (ServiceNow)
Customer- / service-oriented personality with enthusiasm for IT support
Very good German and good English skills, spoken and written
Benefits:
- Flexible working hours
- Attractive employee discounts
- Market- and performance-based salaries
- Open corporate culture
- Interesting and varied tasks/projects
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Ittigen
Contact
Mohi Heidar,
+41443852122
