Customer Service Representative

About the job

To strengthen our team, we are looking for a committed, reliable and responsible individual as a Customer Service Representative for Bodywork starting early 2027 or by arrangement.

You have training in the bodywork trade, enjoy customer contact and want to combine your expertise with a varied role in customer service? You work reliably, keep an overview even in hectic situations and reliably meet deadlines and agreements?
Then we look forward to getting to know you.

Your tasks

-Support and advice for our customers from vehicle acceptance to vehicle return
-Accompanying and coordinating repair orders
-Preparation and checking of damage calculations, quotes and invoice preparations
-Handling claims with insurance companies and damage experts
-Coordination of repair orders with the workshop as well as monitoring of deadlines and processes
-Ordering spare parts and supporting the workshop
-Processing telephone and email enquiries as well as general organisational tasks

Your profile

-Completed training as a bodywork panel beater EFZ or bodywork painter EFZ
-Experience in claims processing, calculation (SilverDAT) and/or quote preparation an advantage
-Good PC skills
-Driving licence category B
-Very reliable and responsible personality
-Friendly, communicative and customer-oriented personality
-Independent and organised working style
-High quality awareness and enjoyment of a varied role
-Good German skills in spoken and written form, English skills an advantage

We offer

-A responsible and varied role with a high degree of independence
-Contemporary employment conditions and fair remuneration
-5 weeks holiday
-Varied repair orders
-A competent and motivated team
-A family-like working environment with short decision-making paths
-A modern and professional bodywork company

Interested?

Then we look forward to receiving your complete application documents by email

www.carrosserie-holdener.ch