St. Gallen
Junior End User Support Engineer (m/f/d)
- 07 October 2026
- 80 – 100%
- Permanent position
- German (Native language)
- 9000 St. Gallen
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
Junior End User Support Engineer (m/f/d)
Our Rocken partner specialises in holistic IT services for SMEs and larger companies. From cloud solutions to managed services and cyber security – IT infrastructure is not only operated here but strategically further developed. The range of services includes modern communication solutions, network management, data centre solutions, and IT consulting. The focus is on security, efficiency, and future viability. The working method is practical and customer-centred: complex technology is made understandable, IT projects are planned and implemented with foresight. The team works closely together to realise customised solutions. Ready to take IT infrastructures to the next level? Then our Rocken partner looks forward to your application.Responsibilities:
Ensuring reliable IT end-user support at the workplace and via remote support
Qualification, prioritisation, and handling of incoming incidents and service requests
Provision and support of clients, peripherals, and mobile workplaces
Support in the use and troubleshooting of Windows and Microsoft 365 environments
Participation in IT rollouts, infrastructure tasks, and smaller projects to further develop support processes
Qualifications:
Completed training in computer science or comparable technical qualification
Confident handling of Windows and Microsoft 365
Basic understanding of TCP/IP, LAN, WLAN, and VPN
Strong service and customer orientation as well as independent, reliable working style
Very good German language skills
Residence in Switzerland or willingness to relocate or work as a cross-border commuter
Benefits:
- Participation in or provision of company car
- Flexible working hours
- Home office
- Numerous employee events
- Participation in or provision of parking space
- Market- and performance-based salaries
- Attractive training and development opportunities
- Comfortable office with modern infrastructure
- Open corporate culture
- Flat hierarchies
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
St. Gallen
Contact
Dani Camoes,
+41443852126