Teamlead Business Intelligence (80-100%)

About the job

Since 2009, GONSER AG has been very successful in the Swiss online trade and has developed into a dynamic company with over 70 employees in recent years. On GONSER.CH, we offer a wide range of garden, home, and leisure products. Our recipe for success: fair prices, fast shipping, and a young, motivated team that provides our over 1,000,000 customers with uncomplicated service every day.

To strengthen our team, we are immediately looking for an analytically strong, experienced leader for the role of

Teamlead Business Intelligence (80-100%)

Have you already gained leadership experience and have a strong affinity for data, connections, and strategic patterns, and do you want to ensure as a team lead that complex business decisions are based on a solid data foundation?

As Teamlead Business Intelligence, you are responsible for building, further developing, and operating our business intelligence structures, laying the foundation for decisions that shape our growth and future as a company. Together with your team, you ensure that all relevant KPIs from e-commerce and logistics are accurately measured, displayed in dashboards, analysed, and translated into concrete recommendations for action. In addition, you drive strategic projects that sustainably advance the company, are responsible for our pricing strategy, digitise processes, and anticipate trends and market developments. Take the opportunity to shake up the Swiss online trade with us.

Your challenge

• Responsibility for the further development of the BI and reporting landscape as well as for the professional empowerment of the organisation in dealing with analysis tools and evaluations
• Analysis and interpretation of business data (sales, shopping cart, return rate, inventory turnover, delivery performance, and much more) and derivation of concrete recommendations for action
• Leadership, coaching, and development of a small team with enormous potential
• Management and support of cross-departmental projects and sub-projects on data-based issues
• Participation and increasing responsibility in strategic projects: market analyses, growth initiatives, make-or-buy decisions, and similar undertakings
• Responsibility for pricing: development and implementation of a competitive, digitised pricing strategy, as well as promotional planning and sales strategy
• Driving automation and AI solutions to standardise data flows, reporting processes, and data preparation to enable maximum efficiency and scalability

What is important to us

• At least 3-4 years of professional experience in business intelligence, data analytics, or controlling, ideally in an e-commerce or retail company
• Experience in employee leadership, combined with the ability to inspire a team, promote individual strengths, and develop employees purposefully
• Strong analytical thinking skills and the ability to prepare complex data understandably and derive clear conclusions for different stakeholders
• Solid knowledge of common BI and analysis tools (e.g., Power BI, Tableau, Looker) as well as solid basics in statistics and quantitative data analysis
• Good understanding of e-commerce KPIs and processes, ideally complemented by experience in pricing
• Passion for data-driven decisions, combined with the drive to question the status quo and actively promote improvements
• Strong communication skills, confident appearance, and the ability to successfully lead cross-departmental collaboration and projects to completion
• Structured, independent working style with high self-motivation and the ability to keep an overview even in complex situations
• Strong commercial thinking and a keen eye for revenue potential, market opportunities, and entrepreneurially sensible priorities
• Affinity for AI and automation tools to further develop analysis and reporting processes

Our offer

• The opportunity to make a measurable contribution to the company’s success through sound analysis and project work and to further develop business intelligence structures that advance the entire company
• Lots of creative freedom in a key role: you get the chance to take responsibility, set new impulses, and help shape real change
• Management as a sparring partner on equal footing
• A collegial team with short decision-making paths and flat hierarchies
• Attractive employee discounts on our range
• Modern workplace in the Lucerne area, only 15 minutes from the station (Hergiswil Matt)
• 5 weeks of holiday per year
• Flexible working with home office options and individually adjustable annual working hours