Customer Service / Administration Employee (50-100%) / Permanent

About the job

Introduction

Our client needs your support! To strengthen the seven-member internal sales team, we are looking immediately or by arrangement for a committed individual who enjoys taking responsibility and values direct contact with customers. You will report to the head of internal sales.

Type of Work

- Friendly, professional and bilingual (German/French) customer support (phone / email) for clients
- Processing of written orders and orders from the e-shop
- Administrative support for the five-member sales team in administrative matters, especially in preparing quotations
- Assistance in operational purchasing (supplier orders)
- General administrative tasks

Requirements Profile

- Commercial basic training with good technical understanding or technical basic training (e.g. in the insulation or building services sector) with commercial understanding
- Strong customer and service orientation
- Good spoken German and French skills to serve customers in the western and German-speaking parts of Switzerland, additional languages an advantage
- Industry knowledge in insulation / building services an advantage
- Good MS Office user skills (especially Word, Excel and Outlook)
- Organisational skills
- Independent, reliable and resilient working style
- Team spirit, flexibility and commitment