Bern
IT Supporter (m/f/d)
- 09 September 2026
- 80 – 100%
- Permanent position
- English (Intermediate), German (Fluent)
- Bern
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
IT Supporter (m/f/d)
Our Rocken partner specialises in central services for architecture, planning, and engineering offices. With customised solutions in IT, finance, and HR management, they relieve their clients in daily operations – professionally, efficiently, and proactively.The scope of work includes comprehensive support for planning offices: from IT infrastructure to finance and controlling, as well as personnel administration and recruitment. The services range from individual solutions to complete outsourcing of central functions.
Short communication channels, solution-oriented thinking, and genuine partnership characterise the collaboration. The team works closely with clients and develops solutions with great passion and industry understanding.
Ready to become part of a partner that supports planning offices? Then apply now – and help shape the central infrastructure of a vibrant industry with our Rocken partner.
Responsibilities:
You provide 1st and 2nd level support for clients and resolve issues with clients, Microsoft 365, accounts, and permissions
You manage Windows workstations and client hardware as well as Intune client management
You support Citrix and VMware environments with support and troubleshooting
You participate in rollouts, changes, and technical projects
You document solutions, develop the knowledge base, and work on-site with clients
Qualifications:
You have a qualification as an IT specialist EFZ or a comparable qualification and experience in 1st and 2nd level support
You are familiar with Windows 11, Microsoft 365, and Intune
Ideally, you have knowledge of Entra ID and Active Directory as well as experience with client hardware
You work independently, structured, reliably, and customer-oriented and enjoy solving technical problems
You communicate very well in Swiss German and German and have good English and/or French skills
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Bern
Contact
Fitore Babanaj,
+41443852832