Employee for Everyday & Operational Support (40%)

About the job

Working where support makes an impact

The Women’s Shelter Zug is a privately run, residential crisis intervention centre for women and their children affected by domestic violence or in an acute emergency. We offer protection, safety, and professional support, helping women to develop new perspectives for their lives.

Children are also at the heart of what we do. In our small in-house nursery with a mixed-age group, they receive individual care and support tailored to their age and needs.

To provide practical and organisational support to our specialist team, we are looking for a committed person starting from
1 November 2026 or by arrangement

Employee for Everyday & Operational Support (40%)

What to expect

With your versatile and practical support, you will help ensure that everyday life at the women’s shelter is well organised and runs smoothly. You will relieve our specialist staff of organisational, administrative, and daily tasks. You will also be in direct contact with the women and their children, supporting and accompanying them in their daily lives. In doing so, you make an important contribution to a good and supportive environment for the women and children.

Everyday life & house organisation

• Co-responsibility for house organisation and a well-functioning daily routine
• Carrying out domestic tasks
• Making purchases and orders
• Organising shared lunches
• Providing mobile phones for new clients and preparing them for use

Support for women and children

• Caring for and accompanying children in daily life
• Accompanying women to low-threshold appointments
• Supporting with flat hunting
• Building and structuring private administration together with clients
• Supporting with organisational questions and everyday concerns

Administration & organisation

• Taking telephone duty and handling enquiries
• Organising travel and purchasing public transport tickets
• Organising admissions of women and children
• Copying, scanning, filing documents, and securely destroying files in compliance with data protection
• Taking on further administrative and organisational tasks in day-to-day business

What you bring

You are a reliable, flexible, and independent person who likes to get stuck in and keep an overview. You enjoy practically supporting women and children in everyday life and helping out where needed. Even when things get hectic, you remain calm, set the right priorities, and pitch in energetically.

You are digitally savvy and confident in using PCs, laptops, mobile phones, and common digital applications. You are open to familiarising yourself with our processes and systems.

What we offer

You can expect a varied working environment with a meaningful and responsible role. You will work in a committed team that advocates for women and children in difficult life situations with professionalism, expertise, and a clear stance.

We offer attractive and contemporary employment conditions with regular working hours from Monday to Friday, 28 days of holiday, and 15 public holidays. We also support your professional development through participation in training and further education.

You will receive a commuter allowance or a free parking space for your journey to work. Regular team events and shared exchanges promote good collaboration and strengthen team cohesion.

Interested?

Would you like to learn more about the position? Isabelle Wilhelm will be happy to provide information at 041 727 79 90. We look forward to meeting you and receiving your application.