Receptionist

About the job

People at 1800 metres above sea level shape luxury mountain travel. Our dynamic and international team offers our guests smart luxury for an unparalleled holiday experience. As a team member of the luxurious Kulm Group, you are part of the key to our success. Together we make every stay inspiring, unique and distinctive. And as such, we live our culture: discreet luxury, inspiration and life experience. Together we make this possible. This is your chance to become part of our defining culture:

What you will achieve with us

• Check-ins and check-outs: Professional and warm welcoming and farewelling of our guests.
• Welcoming arriving guests: You welcome our guests and ensure they feel immediately at ease.
• Invoice preparation: Creation and management of guest invoices with the utmost precision.
• Creation of weekly programmes: Planning and organisation of weekly programmes for our guests.
• Reservations: Receiving and processing reservations with great care.
• Internal communication: Ensuring smooth communication with other departments for optimal guest care.

• Authentic hospitality and charisma: Your natural friendliness and your sense for the wishes of our discerning guests make you the perfect business card of our house.
• Well-groomed appearance and excellent manners: Your neat appearance and stylish manners leave a lasting impression on our guests.
• Team spirit and communication skills: You enjoy working in a team, are communicative and characterised by flexibility.
• Guest service orientation at the highest level: As the first point of contact for our high-calibre guests, you bring a pronounced service orientation and set standards in guest care.
• Solid training and experience: You have completed vocational training in upscale hospitality and can demonstrate at least two years of professional experience in 5-star hotels, through which you have acquired comprehensive expertise in the front office area.
• Language skills: Fluent German and English are essential. Additional language skills, especially in Italian and/or French, are an advantage.
• Technical know-how: You are proficient in using Opera Cloud as well as the Microsoft programmes Word, Excel and Outlook.